Business Analyst- Mid Level (722770)-NC-DHHS-Need local candidate at Raleigh, North Carolina, USA |
Email: [email protected] |
From: Nagajyoti, INNOZA TECH LLC. [email protected] Reply to: [email protected] Position: Business Analyst- Mid Level (722770) Location: Raleigh NC Duration: 12 Months Client: DHHS Need Local candidate Need 10+ years candidate The North Carolina Department of Health and Human Services requires the services of a senior business analyst/metrics analyst to support the Strategy team within Information Technology Division to help with business case analysis, process re-engineering and to develop dashboards to measure organizational performance. The role also includes development and maintenance of plans, documents, templates solutions etc. by collaborating with all the cross functional ITD teams. RESPONSIBILITIES Works to understand the Information Technology Division structure, and overall organizational strategy and operating objectives, including their linkages to related areas. Collaborate with cross functional teams to help identify performance measures that align with organizational strategy. Develop and maintain dashboards in various formats utilizing Power BI and other such tools for different audiences. Monitor and evaluate performance metrics to identify areas of improvement. Collaborate with various teams to document and centralize ITD processes using BPM standards. Help develop and maintain SharePoint sites for ITD teams. Conducts market research and analysis for IT specific use cases as needed. Develop processes and standards to maintain Training Tracker for the organization. Assist with IT Strategy Analyst to develop and maintain the ITD biennium plan. Collaborate with the Workforce Strategy Manager to develop workforce strategy plans and develop roadmap that aligns with the modernization strategy. Assist Workforce Strategy Manager to develop the DEI charter. Develop various PowerPoint presentations for executive level meetings. KNOWLEDGE, SKILLS AND ABILITIES / COMPETENCIES: Demonstrated experience developing dashboards using Power BI, or similar tools. Extensive understanding of SharePoint end user experience, sites, libraries, lists, groups, and general functionality. Strong writing and communication skills and can build relationships with both their team members and clients. Results-oriented individual with a very strong work ethic and must be able to demonstrate excellent negotiation, communication, and problem-solving skills. Ability to work with customers as a member of cross-divisional work groups and maintain positive and productive relationships with customers, peers, and superiors. Ability to act independently with sound business judgment and thrive in an environment with diverse communication styles. Ability to prepare and present oral and written documents clearly and concisely. Exhibit comprehensive knowledge of the work requirements demonstrated by an in-depth understanding and use of advanced principles, theories and practices associated with Business Analysis and PMI PMBOK Guide and Standards. Experience working with customers to advise on strategies, alternatives and the implications of specific application customization and interface design. Ability to manage complex assignments with multiple work streams and aggressive (and sometimes competing) timelines. Understanding of Software Development Lifecycle (SDLC) concepts and processes. Experience with Microsoft Office Suite (MS Word, EXCEL, PowerPoint, Visio) and Microsoft Project. SKILLS Hands on Power BI or similar tool experience SharePoint development experience MS Office tools (Word, Excel, PPT etc..) Strategic Plan or similar plans development Keywords: business intelligence information technology microsoft North Carolina |
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Mon Nov 06 22:45:00 UTC 2023 |