| Help Desk Support Analyst at Remote, Remote, USA |
| Email: [email protected] |
| From: dheeraj, webgeosolutions [email protected] Reply to: [email protected] Greetings fromWeb Geo Solutions, LLC. We have an exciting new job opportunity with our direct client, matching your skills. Please review the job description and respond with all the requested details if you are interested. Job Details JOB ID:NCDES - User Support Specialist - Specialist- Senior (687946) Client: NC - Last day to apply: 10/26 Initial Term: 6 Months+ Tentative start date: ASAP Interview mode: Webcam/In-Person Work location: Raleigh, NC Job Description: This position is onsite for the duration of the engagement. Division of Employment Security (DES), User Support Group is looking for an experienced Support Specialist to maintain MDT server and agency desktop images, migration of desktops to a new Active Directory Domain, setup of WSUS (Windows Server Update Services) and very familiar with all aspects of Amazon WorkSpace creation, manipulation of images and creating new images. Expert in ability to create and manipulate existing Scripts to automate various aspects of desktop support. The primary function of this position will be to manipulate and create scripts and help in setting up the WSUS and keep Amazon Workspace updated and running efficiently. The Support Specialist / WSUS and Amazon Workspace Technician must possess knowledge of various Microsoft solutions, LAN/WAN administration and overall systems administration. The ideal candidate would be a professional, detail oriented and self-motivated individual who excels at completing tasks successfully and efficiently. Project length 1 year. Sample Role Types: Desktop Support Analyst, Help Desk Support Analyst Expected Skills: Able to work without assistance; can provide leadership to others; able to manage complex work efforts; may have advanced education; may have deep industry experience. Description (including, but not limited to): 1. Technical assistance, support, and advice to end users for hardware, software, and systems 2. Hands-on technical and functional assistance to business and technical users 3. Remote technical and functional assistance to business and technical users If you are interested, please reply with below details for further evaluation Please send all the requested below information for consideration Contact details (and employer details if C2C) Yourfull legal name(Must match with state issued ID or passport) Phone number Personal email id (this same id should be used to send E-RTR after submission) Desired hourly rate (above max advertised rate is not considered): W2: $ C2C: $ Work Status (H1B, EAD, GC, US Citizen), please attach a copy of work authorization: If H1B, who holds the visa (contact details, please include name, phone number and email) If selected, how soon would you be available to start Have you ever worked for this client If so, please provideteam name, project name, reason for leaving and when the engagement ended. Upon selected, employment is subjected to7-year national criminal backgroundcheck. Will you be able to attendIn-Person interview(Yes or No) Your current address Are you available to be on-site at clients location for the duration of the project Note:Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked (regular and overtime hours) by the engaged resource. Do you accept this requirement Upon selection, candidate must be able to provide three (3) references from prior engagements before a final decision is made. Do you accept this requirement LinkedIn profile URL Skill Matrix NCDES - User Support Specialist - Specialist- Senior (687946) Skill Required / Desired Amount in years Your actual Experience in years (Please fill all of them) Ability to relay technical information to both technical and nontechnical personnel Required 5 Strong written/verbal communication skills, critical thinking, problem solving and troubleshooting skills Required 5 Must possess excellent script writing ability using Powershell Required 3 Must possess excellent time management skills Required 5 Must possess strong customer relations skills. Required 5 Lift / move 30 lbs. Required Ability to work in flexible environment based on customer scheduling requirements Required 3 Microsoft Windows 10 Desktop Operating Systems Highly desired Microsoft - Windows Server Systems and their component roles (AD, DNS, File/Print Services) Highly desired Microsoft - Active Directory (AD) Highly desired Microsoft Office 365 Account Management Highly desired Microsoft Visual Studio Code and Powershell experience Highly desired Bomgar Remote Support Highly desired Amazon WorkSpace administration Highly desired McAfee Encryption and Antivirus Software Highly desired Troubleshooting basic application issues such as Office and other third-party software Highly desired Must possess Microsoft WSUS and Deployment Toolkit (MDT) skills Required 3 Cisco Jabber Unified Communication system Highly desired Bitlocker and Intune administration Highly desired Troubleshooting basic application issues such as Office and other third-party software Highly desired Yourresume in MS Wordformat, copy of any relevantcertifications© of work authorization(H1B/GC/EAD). Please check the other positions that are currently open with several NC State agencieshttp://www.indeed.com/cmp/Web-Geo-Solutions,-LLC/jobs |
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| Thu Oct 27 01:51:00 UTC 2022 |