| Senior Testing Analyst with IVR and CYARA at Hybrid in Alpharetta, GA at Alpharetta, Georgia, USA |
| Email: [email protected] |
| From: Varsha Tarange, iTech US, Inc. [email protected] Reply to: [email protected] Hi , We Have an urgent Opening with one of our clients, please see the job description below for you review. Location- Hybrid in Alpharetta, GA JOB TITLE- Senior Testing Analyst Job Description/ Responsibilities: 8+ years of QA with IVR testing + Cyara automation Lead Automation engineer with hands-on experience in the voice channel leveraging CYARA automation testing tool Experience in IVR CYARA tool sets - Velocity, CYARA Virtual Agent, CYARA Cruncher, etc Extensive testing background in leading contact center applications and performance testing leveraging the automation tools and frameworks Experience in portal testing for IVR applications on platforms such as Genesys and Avyaya Able to adopt a continuous testing approach and add efficiency to the way teams work, speed to adopting innovations, and quality Experience in planning, defining test strategy/test cases, provide QA estimates, and provide test management and test reporting throughout the Testing cycle Able to apply the IVR testing best practices to evaluate usability, scenario simulation, flow testing, voice recognition testing, compliance with industry standards , etc Good to have Prior working in the Financial Services Industry(Banking/retirement/investment/Trading/Payments) Thanks & Regards Varsha Tarange iTech US, Inc. (802) 681-4067 (Direct) Ph: 802 383 1500 x 104 Keywords: quality analyst Georgia |
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| Tue Nov 07 20:16:00 UTC 2023 |