| ServiceNow Architect - Telecom Domain Need 10+ Years Profile at Irving, Texas, USA |
| Email: [email protected] |
| From: Patricia, W3Global [email protected] Reply to: [email protected] Hi Location: Irving, TX/Tampa. FL/Alpharetta, GA/Basking Ridge, NJ or Remote A ServiceNow Architect with telecom domain and module experience plays a critical role in designing and implementing ServiceNow solutions tailored to the specific needs of a telecommunications company. Here's a typical job description for such a position: **Job Title:** ServiceNow Architect - Telecom Domain **Job Description:** **Position Overview:** We are seeking a highly skilled and experienced ServiceNow Architect with in-depth knowledge of the telecom domain and a strong understanding of various ServiceNow modules. The ServiceNow Architect will be responsible for leading the design, development, and implementation of ServiceNow solutions that enhance the efficiency and effectiveness of our telecommunications operations. **Key Responsibilities:** 1. **Solution Design:** Collaborate with stakeholders to gather and analyze business requirements and translate them into ServiceNow solutions. Design and architect end-to-end solutions, ensuring they align with the telecom industry's best practices. 2. **ServiceNow Module Expertise:** Possess a deep understanding of various ServiceNow modules, including Incident Management, Change Management, Service Catalog, Configuration Management, and Integration Hub, among others. 3. **Telecom Domain Knowledge:** Utilize your expertise in the telecom domain to design and implement telecom-specific workflows and processes, such as network fault management, service provisioning, and inventory management. 4. **Integration:** Design and oversee the integration of ServiceNow with other telecom-specific systems and tools, such as OSS/BSS systems, network management platforms, and customer relationship management (CRM) systems. 5. **Best Practices:** Stay up to date with ServiceNow best practices, industry trends, and emerging technologies to ensure the telecom solutions are cutting-edge and efficient. 6. **Technical Leadership:** Provide technical leadership and guidance to the development team and other stakeholders in the telecom domain. Ensure that solutions meet performance, scalability, and security requirements. 7. **Documentation:** Maintain comprehensive documentation of system configurations, architectural designs, and custom developments. 8. **Testing and Quality Assurance:** Oversee and participate in the testing and quality assurance processes to ensure that the solutions meet the required standards and performance benchmarks. 9. **Training:** Provide training and guidance to end-users and stakeholders to ensure they can effectively use the ServiceNow solutions. **Qualifications:** - Bachelor's degree in Computer Science, Information Technology, or a related field. Master's degree is a plus. - ServiceNow Certified System Architect (CSA) and Certified Application Developer (CAD) certifications. - Extensive experience (X+ years) as a ServiceNow Architect with specific experience in the telecom industry. - In-depth knowledge of the telecom domain, including network management, service provisioning, and OSS/BSS systems. - Proven expertise in ServiceNow modules and custom application development. - Strong understanding of ITIL best practices. - Excellent communication and collaboration skills. - Experience with software development methodologies (Agile, Scrum, etc.). - Strong problem-solving and analytical skills. **Preferred Skills:** - ServiceNow Certified Application Developer (CAD) - Telecommunications Module. - Experience with scripting and integration technologies, such as JavaScript, REST, SOAP, and MID Server. - Familiarity with DevOps practices and tools. - Experience with ITSM and ITOM modules within ServiceNow. - Knowledge of network protocols and telecommunications standards. Keywords: Florida Georgia New Jersey Texas |
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| Tue Nov 07 20:51:00 UTC 2023 |