| UX Product Designer || GC USC at Remote, Remote, USA |
| Email: [email protected] |
| From: Ishavdeep Singh, Cloud Think Technologies [email protected] Reply to: [email protected] Must have qualifications/top 5 skills needed: 5-7 years working experience with a position on a UX Team with the title of User Researcher or UX/Product Designer Experience conducting a variety of user research studies like user interviews, usability studies, and other forms of user research. Candidates must have examples of research readouts or reports from two or more studies. Demonstrated experience selecting the right research approach for a given context. Excellent verbal and written communication skills Desire starts date: As soon as possible. The Banking User Experience team is looking for a Senior User Experience Researcher to join our rapidly growing team to help empower people through banking technologies that are useful, usable, and delightful. This is a unique and exciting opportunity to get in early as we build and scale our UX practice across our digital banking. If you have an interest in Fintech, this is your chance to learn it from the inside out. Client is a leading provider of technology solutions for financial institutions and businesses of all sizes and across any industry globally. We enable the movement of commerce by unlocking the financial technology that powers the worlds economy. Our employees are dedicated to advancing the way the world pays, banks, and invests through our trusted innovation, system performance, and flexible architecture. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. The Banking User Experience team is a critical part of this mission as our banking technologies support over 95% of the worlds best banks and move $13 trillion in assets annually. As we develop new and innovative products to serve this market, you will have the chance to build your UX knowledge and skills in a variety of areas and work on some of the most challenging and relevant issues in user experience, financial services, and technology. As a Senior User Researcher on the UX team, you will proactively identify research opportunities based on the current context of a given project or team. For those opportunities, you will design and execute research plans to understand users needs, synthesize findings, and create compelling research readouts that help influence hearts and minds. Day-to-day responsibilities Partner with Design, Product, and Technology to design research approaches throughout various stages of the product lifecycle to uncover user needs and evaluate in-flight ideas and prototypes. Synthesize your research findings into actionable insights and specific product recommendations that your Design, Product, and Technology partners can put into action Create compelling research readouts and presentations that influence product design vision, roadmaps, content, and feature-level interactions Mentor and educate Product Designers, Product Managers, and other stakeholders on research approaches and methods. Partner with and seek out team members who can help you triangulate your qualitative findings with product usage data, user data, or any other relevant analytics to help paint complete picture of how the products are working for our end-users and clients Help establish and maintain a panel of user research participants to streamline user recruiting efforts Education Requirements Bachelors degree in human-computer interaction, psychology, anthropology, design, communication, computer science, behavioral sciences or equivalent combination of education, training, or equivalent work experience. Required Experience, Skills, and General Knowledge 5-7 years working experience with a position on a UX Team with the title of User Researcher or UX/Product Designer running research studies and uncovering insights that directly influenced features within software/web-based applications. Examples of research readouts/reports are required for consideration for this position. Demonstrated experience selecting the right research approach for a given context within the wide spectrum of research methods from generative to evaluative Experience helping teams establish and articulate the right research objectives to focus on before jumping into research activities Strong analytical and synthesis skills with examples of research results that have turned into product insights, feature enhancements, and/or new product/feature opportunities A pragmatic approach to doing just enough research to get the job done and make a positive impact on the work, even if sometimes that means recommending no research until later in the product lifecycle in the interest of time Experience with remote testing tools and conducting in-person studies Ability to get very close to the work to understand the products and the target audiences workflows we are looking for more than high-level or thematic results Working knowledge in usability and interface principles understands user-centered design process Excellent verbal and written communication skills this position requires the ability to present research readouts to internal audiences, ask the right questions, and clearly communicate next steps so that everyone has a shared understanding Requires strong business skills, industry knowledge, financial management and planning skills, long-term vision, and business presence Excellent skills in communicating ideas both verbally and in written form in a clear, concise, and professional manner including presentation Strong decision-making and problem-solving skills Ability to form strong partnerships and peers and leadership across different technical, product, and business functions. Should you be interested, please send me a copy of your resume in word format along with the following details ASAP. Keywords: user experience information technology |
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| Tue Nov 07 23:51:00 UTC 2023 |