| Technical Data Analyst at Remote, Remote, USA |
| Email: [email protected] |
| Job Title : Technical Data Analyst Mid Level Description: Live Intake Notes: Operations type role Team is resp for inventory level for stores and DCs (distribution centers) Team works with vendors who provide the inventory Making sure vendors are hitting SLAs Analyze data coming from vendors Team is a governing body overseeing the work that vendors have SOWs for at the DCs and stores Service Now experience is a plus; training provided Monitor equipment level for new stores Font facing with internal teams such as store operations teams; manage escalations and ticket trends the store ops team is seeing and bringing to the team Good communication skills; verbal and written Attention to details and sense of urgency 5-10 years experience with a combination of operations and analytics (basic to moderate excel exp; pivot tables) and customer service Assists with PO creation and invoice processing; governing body to make sure vendors are paying; tracking outstanding balances Looking at PO reports and follow up with vendor Types of equipment inventory levels: point of sale, scanning equipment, digital displays, ring scanners, servers in back office, LP camera equipment, etc. What profile would catch his eye Familiar with retail space and importance of store being fully functional; analyzing spreadsheets, help desk experience/ customer service Retail experience is a plus Vendor management experience: they will basically be managing a vendor Technical skills: excel, not creating reports; user of the reports Ticket tracking system exp is a plus __________________________ Skills and behaviors needed for the role: Excellent customer service required - Customer first mentality with a high level of patience They will be working with internal customers and external vendors to support the business during the busiest time of the year Committed to building strong relationships with internal customers and vendors Time management and prioritization skills, holding self and others accountable for their deliverables Sense of urgency when following up on open issues, understanding when it's necessary to escalate an issue to management Excellent listening and communication skills, both written and verbal Must have the ability to listen to or read issues coming from the business and interpret exactly what is needed, asking clarifying questions rather than making assumptions, so the issue can be resolved without multiple cycles Basic to moderate Excel competency required to digest, analyze, reconcile, and manipulate large amounts of data Kind Regards, Asim Ahamed [email protected] Intellicept Corporation - A Division of McKinsol Consulting signature_633416135cid608741*[email protected] SAP S4 HANA | SAP S/4 Fashion | SAP Staffing| Non-SAP Roles (Intellicept Inc.) Keywords: sfour sfour information technology golang purchase order |
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| Tue Nov 07 23:55:00 UTC 2023 |