| nsite Required || DESKTOP SUPPORT TECHNICIAN || Des Moines, IA - Onsite at Remote, Remote, USA |
| Email: [email protected] |
| From: Panchdev Pathak, Parin Technologies LLC [email protected] Reply to: [email protected] Please look at the below open requirement with one of our Clients and let me know your availability as soon as possible. Job Description Job Title - DESKTOP SUPPORT TECHNICIAN Location - Des Moines, IA - Onsite Duration: 12 months Rate: $20-25/hr on W2 with no benefits All-inclusive or $25-35/hr on C2C All-inclusive Client is looking for a desktop support technician as part of the IVRS IT Help Desk. This is an onsite position. Client Workforce Development, Division of Vocational Rehabilitation Services (IWD-VRS) is looking for a desktop support technician as part of the IVRS IT Help Desk. This position will serve IVRS staff by providing Tier 1 and Tier 2 to IVRS staff and leadership. The work includes troubleshooting technical issues, communicating with non-technical users, and escalating issues where appropriate. This position will also assist in installing software, imaging computers, and other related tasks as assigned.This role will work closely with others in IT. Communication will be essential to execute work in a timely manner. 1 to 3 years of experience, relies on instructions and pre-established guidelines to perform the functions of the job and works under immediate supervision. Primary job functions do not typically require exercising . Required/Desired Skills Skill Matrix Skill Required / Desired Years of Experience Candidate Years of Experience Last Used 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study Required 4 Experienced in PC (desktop/laptop/thin client) support both desk side and remotely Required 4 Windows 7/10 installation, patching, and troubleshooting Required 4 Ability to troubleshoot issues with Microsoft 2019 Required 4 Windows networking TCP/IP Configuration and troubleshooting Required 4 Escalate issues to next level support and or management accordingly Required 4 Ability to troubleshoot issues with Microsoft Edge and Google Chrome Required 4 Demonstrated experience providing support with remote tools Required 4 Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party software Desired 0 Troubleshoot desktop and network printers issues Desired 0 Experienced in Google Workspace products Required 0 Experience in support of the Microsoft Office 365 of products Required 0 Experience in Apple device support (iPad, iPhone) Required 0 Thorough understanding of Microsoft Active Directory client side Required 0 Experience with hard drive encryption preference for Bitlocker and McAfee Required 0 Ability to modify system registry Desired 0 Industry certification (A+, Network+, MCP, etc) Highly desired 0 Thanks & Regards, Panchdev Pathak E: [email protected] Keywords: information technology wtwo Iowa |
| [email protected] View all |
| Wed Nov 08 01:46:00 UTC 2023 |