| Java Developers with Strong CISCO IVR - face 2 Face interview - New York City(Hybrid) Local - USC, GC,GCEAD & H4EAD Only at York, New York, USA |
| Email: [email protected] |
| From: Deepshikha Dixit, DRK America LLC [email protected] Reply to: [email protected] Hi, Hope you are doing great!! Please let me know your interest in the below role- Role : Java Developers/CISCO IVR Location: - Hybrid/New York City- Candidates need to have RECENT PROJECTS IN THE NY/NJ AREA AND STATE ID FOR NY/NJ- Hybrid 3 days a MONTH Visa : USC/GC/GCEAD/H4EAD Duration: 12+Months Interview: Video & Onsite THEY MUST HAVE multi-threading and CISCO IVR experience. CANDIDATES MUST HAVE RECENT CISCO IVR EXPERIENCE!! We need A SENIOR (10+ Years) Java developer with experience working in in Java, Cisco Call Studio, Cisco ICM Script Editor, SQL, JIRA, Salesforce, GitHub, Bit bucket, Visio, Service Now preferred. Development of Call Flow/IVR in a Cisco PCCE environment utilizing Cisco CVP, Java, ICM scripts, and Nuance. Integrate to backend systems such as web services, databases, fax, CTI, and reporting. Candidate Must Haves on a resume: Core Java developer with AWS (10+ YEARS OF EXPERIENCE) Multi-Threading Cisco IVR/ Cisco Call Studio Good tenure/Long Project Job Requirements : Bachelor's Degree required. Bachelors degree in computer science, business, engineering, math or related field plus 5 years of test-driven development experience preferred, or 5 years of comparable work experience preferred. Training in Java, Cisco Call Studio, Cisco ICM Script Editor, SQL, JIRA, Salesforce, GitHub, Bit bucket, Visio, Service Now preferred. 5 years of development experience (Finance/Lending industry experience a plus). 3 years of experience with various Software Development Life Cycle methods such as Agile, SCRUM, Waterfall, etc. 3 years of experience designing and building technical solutions using applicable technologies. 3 years of using relational databases and writing basic queries (SQL and PL SQL). Development of Call Flow/IVR in a Cisco PCCE environment utilizing Cisco CVP, Java, ICM scripts, and Nuance. Integrate to backend systems such as web services, databases, fax, CTI, and reporting. Development of call center reports utilizing Cisco PCCE environment. Knowledge of development expertise utilizing SQL queries in creation of end user reporting. Troubleshoot Cisco infrastructure for items such as hunt groups, misroutes, debug logs, CTI failures, and CVP/Java code failures. Knowledge of Cisco and other network infrastructures relating to IVRs. Ability to understand and develop Web Services with integration into the Cisco PCCE environment utilizing Cisco Finesse and IVR call flows. Ability to develop customized Finesse gadget agent screens utilizing Java Scripting. Strong communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner. Strong problem-solving skills and analytic skills with proven strength in applying root cause analysis. Proven ability to design and build technical solutions using applicable technologies; ability to demonstrate strong coding skills. Strong understanding of relational databases and ability to write basic queries (SQL and PL SQL). Strong experience with web services, executing calls and interpreting responses (SOAP or REST). Strong experience with incident management leading both on and off hour ad hoc support teams. Strong experience in interpreting customer business needs and translating them into application and operational requirements. Ability to prioritize work by dividing time, attention and effort between current project workload and on-going support tasks. Proven ability to adapt to change in process, procedure and priorities. Strong organizational skills. Strong experience with incident management, leading both on and off-hours ad hoc support teams. Strong experience building, writing and executing test cases is a plus. Thanks & Regards, Deepshikha Dixit | Lead HR DRK America LLC |Naperville, IL 60563 [email protected] Keywords: active directory green card procedural language Idaho Illinois New Jersey New York |
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| Thu Nov 09 01:06:00 UTC 2023 |