Job Opening || Incident Manager Java Production Support | (Houston, TX / Plano, TX / Chicago, IL)* Hybrid at Houston, Texas, USA |
Email: [email protected] |
Hello , Hope you are doing great! This is Nitin, I work as a Tech. Recruiter at NYTP. Reach me at [email protected]) if you want to apply for the below role: Position Incident Manager Java Production Support Location : (Houston, TX / Plano, TX / Chicago, IL)* Hybrid T ype - Long Term Job Summary: As a production support, patient support to our customer support teams Create and manage production incidents in collaboration with support and onboarding teams escalate issues based on customer impact Work closely with product and engineering to resolve customer issues Participate in critical incident response calls and servers and escalation point for customer support cases new line carefully evaluate alternate risks and solutions before taking action to provide timely resolution Follow up on root cause analysis to identify the underlying problems and device strategic solutions Developing and maintaining long lasting collaborative relationships with stakeholders Actively respond to service request from client facing support teams, operations, risk control partners, etc Plan, incident management and technical call facilitation and communications during critical outage situations Required Skills: Incident Management Production Support Java Springboot Roles & Responsibilities: Participate in requirements analysis Collaborate with internal teams to produce software design and architecture Write clean, scalable code using Python programming languages Test and deploy applications and systems Revise, update, refactor and debug code Improve existing software Develop documentation throughout the software development life cycle (SDLC) Serve as an expert on applications and provide technical support Thanks, _______________________________________ Nitin Pillai | New York Technology Partners 120 Wood Avenue S | Suite 504 | Iselin NJ 08830 LinkedIn | www.nytp.com We respect your online privacy. If you would like to be removed from our mailing list please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. -- Keywords: information technology Illinois New Jersey Texas |
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Thu Nov 09 03:27:00 UTC 2023 |