Required: Functional Lead - Oracle Retail Order Management and Order Broker at Oracle, Arizona, USA |
Email: [email protected] |
Title : Functional Lead - Oracle Retail Order Management and Order Broker Location: Remote Duration: 6+ Months Required Skills 1. 2+ years experience in Oracle Retail Order Management, Oracle Retail Order Broker implementation 2. Proficient in Oracle Retail Order Managment and Order Broker functionality, configurations and business process 3. Strong understanding of E-commerce platforms, retail operations and customer journey, and online retail best practices. 4. Proficient in Oracle Commerce Cloud functionality and configuration, including catalog management, pricing, promotions, and user experience. 5. Familiarity with incident management processes, including tracking, escalation, and communication. 6. Possess strong communication skills to work with client independently in a virtual working environment 7. Experience in requirement gathering and translated into functional design document 8. Had experience in support of Oracle annual and quarterly update " Preferred Skills "1. Experience in working with Oracle Support to resolve vendor related issues 2. Experience in working with offshore development team is desired 3. Experience in working at SLA (Service-Level Agreement) environment is desired 4. Experience in Oracle Retail Cloud Products (such as MFCS, SACS) and Xstore integration is desired " Responsibilities "1. Configure and maintain Oracle Retail Order Management and Order Broker systems, including defining business rules, workflows, and order processing configurations. 2. Manage end-to-end order processing lifecycle, including order creation, validation, fulfillment, and tracking. Ensure accurate and timely order execution. 3. Provide functional assistance to Client's business users and IT Teams, addressing inquiries and clarifying platform features. Resolve order-related issues and escalations promptly. 4. Collaborate with Client's business and IT teams to implement functional enhancements and updates 5. Proactively Identify opportunities for process enhancement and collaborate with development teams to implement functional updates. 6. Document incidents, resolutions, and workarounds in detail. Contribute to the knowledge base to empower Client's staff with effective troubleshooting resources. 7. lead and support Oracle monthly, quarterly, Bi-annually patch update for activities included but not limited to evaluating release note, impact analysis and develop a minimum testing standards and provide testing support Thanks and Regards Vinod Kumar ST Global LLC Fax: 206-319-4579 [email protected] www.stglobaltech.com Note: We respect your Online Privacy. This is not an unsolicited mail. Under Bills.1618 Title III passed by the 105th U.S. Congress this mail cannot be considered Spam as long as we include Contact information and a method to be removed from our mailing list. If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line at mention all the e-mail addresses to be removed with any e-mail addresses, which might be diverting the e-mails to you. We are sorry for the inconvenience. -- Keywords: business intelligence information technology |
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Thu Nov 09 03:33:00 UTC 2023 |