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Required: Functional Lead - Oracle Retail Order Management and Order Broker at Oracle, Arizona, USA
Email: [email protected]
Title : Functional Lead - Oracle Retail Order Management
and Order Broker

Location: Remote

Duration: 6+ Months

Required Skills

1.
2+ years experience in Oracle Retail Order Management, Oracle Retail Order
Broker implementation

2.
Proficient in Oracle Retail Order Managment and Order Broker functionality,
configurations and business process

3.
Strong understanding of E-commerce platforms, retail operations and customer
journey, and online retail best practices.

4.
Proficient in Oracle Commerce Cloud functionality and configuration, including
catalog management, pricing, promotions, and user experience.

5.
Familiarity with incident management processes, including tracking, escalation,
and communication.

6.
Possess strong communication skills to work with client independently in a
virtual working environment

7.
Experience in requirement gathering and translated into functional design
document

8.
Had experience in support of Oracle annual and quarterly update

"

Preferred
Skills  "1. Experience in working with Oracle Support to resolve
vendor related issues

2.
Experience in working with offshore development team is desired

3.
Experience in working at SLA (Service-Level Agreement) environment is desired

4.
Experience in Oracle Retail Cloud Products (such as MFCS, SACS) and 
Xstore integration is desired

"

Responsibilities
"1. Configure and maintain Oracle Retail Order Management and Order Broker
systems, including defining business rules, workflows, and order processing
configurations.

2.
Manage end-to-end order processing lifecycle, including order creation,
validation, fulfillment, and tracking. Ensure accurate and timely order
execution.

3.
Provide functional assistance to Client's business users and IT Teams,
addressing inquiries and clarifying platform features. Resolve order-related
issues and escalations promptly.

4.
Collaborate with Client's business and IT teams to implement functional
enhancements and updates

5.
Proactively Identify opportunities for process enhancement and collaborate with
development teams to implement functional updates.

6.
Document incidents, resolutions, and workarounds in detail. Contribute to the
knowledge base to empower Client's staff with effective troubleshooting
resources.

7.
lead and support Oracle monthly, quarterly, Bi-annually patch update for
activities included but not limited to evaluating release note, impact analysis
and develop a minimum testing standards and provide testing support

Thanks
and Regards

Vinod
Kumar

ST
Global LLC

Fax:
206-319-4579

[email protected]

www.stglobaltech.com

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Keywords: business intelligence information technology
[email protected]
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Thu Nov 09 03:33:00 UTC 2023

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