| Desktop Support Technician - IA LOCALS, ON-SITE at Remote, Remote, USA |
| Email: [email protected] |
| From: shiva, HCLGLOBAL [email protected] Reply to: [email protected] Role : Desktop Support Technician Location : IA LOCALS, ON-SITE 4 years of relevant experience and preferred education of 2 year degree or equivalent technical study Experienced in PC (desktop/laptop/thin client) support both desk side and remotely Windows 7/10 installation, patching, and troubleshooting Ability to troubleshoot issues with Microsoft 2019 Windows networking TCP/IP Configuration and troubleshooting Escalate issues to next level support and or management accordingly Ability to troubleshoot issues with Microsoft Edge and Google Chrome Demonstrated experience providing support with remote tools Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party software Troubleshoot desktop and network printers issues Experienced in Google Workspace products Experience in support of the Microsoft Office 365 of products Experience in Apple device support (iPad, iPhone) Thorough understanding of Microsoft Active Directory client side Experience with hard drive encryption preference for Bitlocker and McAfee Ability to modify system registry Industry certification (A+, Network+, MCP, etc) Keywords: Iowa |
| [email protected] View all |
| Thu Nov 09 22:25:00 UTC 2023 |