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CITRIX/VDI SUPPORT ADMINISTRATOR at Irvine, California, USA
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Title :CITRIX/VDI SUPPORT ADMINISTRATOR

Location : Irvine, CA - Hybrid 4 days on-site and one day remote  locals only

Duration : 6+ months

Looking for an experienced Citrix / VDI Support Administrator to support our IMSWEST Access Team. This position is based in Irvine and is responsible for the deployment and maintenance of Citrix and VDI infrastructure globally.

What business unit is this supporting

o Global Technical Services

o Global Business Services

o PIMCO

What are the top three must-haves you will be looking for in the resumes/interviews for this role

A minimum of five years of relevant experience is desired.

Proficiency in PowerShell is crucial

Experience with NetScaler and Citrix VDA VDI is required.

Strong communication skills are essential.

A solid work ethic is a must.

What type of software skills is an absolute must have

o Must have knowledge of XENAPP and XENDESKTOP 7.6, 7.15 and Up versions

o Must know XA/XD build out from scratch to implementation to deployment

o Must know MCS and Or PVS VDI provisioning knowledge

o Must know any Hypervisor administration, basic cloning, image management and Hypervisor related skills

o Must know basic AD skills

o Must know basic Windows server 2012, 2016 administration skills

Education & Preferred Qualifications:

Minimum 3-5 years experience with the administration of Citrix and VMware Enterprise Products

Minimum 5 years providing Level 1 and Level 2 User Support

Minimum 5 years supporting Desktop Operating Systems

Knowledge and experience with Nutanix hardware and AHV preferred

What type of background would you like this person to have

o Ideal background should be Financial firm Information Technology and or Healthcare Information technology with emphasis on IT Infrastructure

Plus:

o Developing automation scripts using PowerShell - a Plus

o Troubleshooting of VMware ESXi environment - a plus

o Support multiple VDI and Desktop deployment/Management within Citrix XenApp & XenDesktop environment - a plus

o Support Nutanix AOS/AHV/ESXi - a plus

Experience with HPE Moonshot a plus

As Citrix / VDI Support Administrator you be responsible for:

Support all VDIs and Users supported by the Access Team. This includes but is not limited to: Citrix XenDesktop 7x & 2203, Citrix XenApp 7x & 2203, Citrix Store Front, Citrix Netscalers, Vmware vSphere, Nutanix HW and AHV, Wyse Thin Client devices.

Be responsible for delivering technology solutions and ensuring stability for a global Citrix/VDI environment.

Work across departments to make sure requirements are understood to ensure successful solutions.

Work with Vendors to report and resolve issues.

Assist in technology evaluations

Provide 24x7 on-call support (on a rotational basis) and is available after-hours to assist with or supervise data center installations or activities (as required)

Assist with the development and implementation of standards, procedures and processes for the department.

Maintain and update documentation to stay current

Support infrastructure projects

Support day to day issues.

What is the day to day of the person going to look like Be specific.

o Typical Day to Day - Start with Director and Studio monitoring and upkeep the health of the Citrix Environment

o Should be willing to take, handle and process all Helpdesk (if required) to any type of Escalation level that is Citrix and Access related issues

o Should be willing to come to office as required by the StateStreet office

What we value:

These skills will help you succeed in this role

Convey information clearly and effectively, verbally and in written format.

In-depth experience in implementing and supporting Citrix XenDesktop 7x, Citrix XenApp 7x, Citrix Store Front, Citrix Netscalers, VMware, Nutanix, and Virtual Desktop Infrastructure Deployments

Support change control policies

Able to design overall VDI solutions, conduct planning, requirements analysis, pre and post implementation support, training and maintenance

Responsible for ensuring that the clients performance, security, user experience, reliability, availability, and all other functional and non-functional requirements are met

Maintain system documentation, including participation of acceptance testing and validation by business units

Able to troubleshoot infrastructure problems, perform root cause analysis (RCA), and create supporting documentation

Must be Proactive and responsive

Piyush Varshney

Sr Technical Recruiter |Vyze Inc.

Phone
: +1 703 982 7189

E
-Mail
[email protected]

Hangout
: Piyush.vyze36

LinkedIn  

linkedin.com/in/piyush-varshney

-0852a4218

Disclaimer
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Keywords: active directory information technology California
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Sat Nov 11 01:48:00 UTC 2023

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Location: Irvine, California