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Urgent opening for Sr. UC Engineer at Princeton, NJ_Delaware (Hybrid) at Princeton, New Jersey, USA
Email: [email protected]
From:

Shivani Gupta,

iBridgetechsoft.com

[email protected]

Reply to:   [email protected]

Hi,

Hope you are doing Great!!

My name is
Shivani Gupta from ibridgetechsoft.com
.

I am aggressively recruiting for one of the positions for Sr. UC Engineer at Princeton, NJ/Delaware (Hybrid)
, and United States with one of our clients. Please have a look at the job description below and if interested feel free to call me or revert to this email.

If not, then you may refer anyone you may know looking for a job/job change.

Job Title: Sr. UC Engineer

Job Location: Princeton, NJ/Delaware (Hybrid)

Experience Required: 10+ Yrs.

Position Type: 6+ Months Contract

Description:

The Senior UC Engineering Consultants primary role will be providing architectural support and infrastructure support to the management and infrastructure team. Since this role is geared towards a technical individual, the candidate should have most/all the required skills and experience in a wide range of technologies and not just Unified Communications. The engineer will be part of BlackRock Global Unified Communications Engineering team that owns the design, development, delivery, and\\experience of Unified Communications System platforms. The position is responsible for the design, selection, implementation, integration, management, user experience and retirement of Collaboration and Communication technology.

The position works closely with the IT team and business partners to deliver consistently excellent user experiences and technology experiences for our staff, members, and community.

The ideal candidate should possess advanced Unified Communications knowledge. The position requires intermediate experience using Microsoft Office products. Candidate must have good verbal and written communications skills as well as good customer service skills. Candidate must be able to handle multiple tasks with shifting priorities and possess good analytical skills. The candidate should be a fast learner, self-sufficient, and have a logical thought process to carrying out tasks/projects.

Responsibilities:

Work with vendors, clients, carriers and technical staff on implementation, optimization and security of Cisco Unified Communications system. This includes but is not limited to troubleshooting infrastructure and services including CUCM, CUC, IMP, Jabber, Webex, video infrastructure and all other Unified Communications application.

Carry out maintenance/upgrades on all Infrastructure and endpoints

Own analysis of new technologies from start to finish

Provide support to Video Infrastructure team lead

Carry out security review of infrastructure and applications

Research, analyze, recommend and implement new software, hardware, tools, systems and processes to provide state-of-the-art collaboration experience.

Document procedures and processes

Develop and maintain user guides, technical guides, project plans and any other system related documentation for respective system.

Create help files for support teams

Offer thoughts and solutions on improving current technology

Escalate issues to vendors

Provide metrics/reports for conferencing services

Ability to function in a fast-paced organization

Adhere to the design, programming and application standards as setup by the company. Including compliance with all firm and departmental policies and procedures.

Carry out security review of infrastructure and applications

Required Skills:

Ideally CCIE Collaboration, however CCNP Collaboration will be considered

Ability to establish and maintain a client trust and confidence.

Good written and verbal communication skills.

Good troubleshooting skills.

Self-sufficient, can own an issue and work on it till completion.

Basic knowledge of the financial services industry.

Advanced knowledge of Cisco Call Manager

Advanced knowledge of Cisco Meeting Server

Advanced knowledge of Cisco Expressway/VCS. Advanced knowledge of Cisco TMS. Advanced knowledge of Cisco Meeting Manager

Advanced knowledge of Cisco Endpoints

Advanced knowledge of Cisco WebEx

Advanced knowledge of Cisco Jabber

Advanced knowledge of Cisco WebEx (fka Cisco Spark/Webex Teams)

Advanced Knowledge of Microsoft Teams

Advanced knowledge of IPTV Streaming/Multicasting

Advanced knowledge of troubleshooting tools (WireShark etc)

Knowledge of Intrado E911 solution

Knowledge of Zabbix, Grafana or other monitoring tools

Knowledge of Zoom

Knowledge of H.323

Knowledge of SIP

Knowledge of NAT

Knowledge of Firewall Traversal

Knowledge of VMware architecture

Knowledge of Microsoft Server environment (2019, 2022)

Knowledge of Citrix VDI environment

Knowledge of MAC OSX environment

Advanced knowledge of Microsoft Windows environment (Windows 10)

Knowledge of MobileIron (MDM) environment

Knowledge of Networking technologies (Switches, Routers, F5 load balancers, DNS, Firewalls, Proxy Servers, QoS)

Experience with Cisco TAC support (raising cases, escalating)

Desirable skills:

Advanced Excel skills

Programming/Scripting experience (Visual Basic/Python etc.)

Rest API knowledge (POSTMAN experience a plus)

Documentation skills (Visio a plus)

Application packaging and deployment

Please share your updated resume at [email protected] or feel free to call me at
+1 904-587-1278

Keywords: access management information technology ffive New Jersey
[email protected]
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Wed Nov 15 00:01:00 UTC 2023

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Location: Princeton, New Jersey