| Urgent requirement -MS Dynamic 365 CRM Technical Architect :: Washington, D.C at Washington, DC, USA |
| Email: [email protected] |
| From: Ashish Kumar, Themesoft Inc [email protected] Reply to: [email protected] Hello team, Please share profiles for MS Dynamics 365 CRM Technical Architect and not ERP. ERP profile is not a match for this role. Kindly look for Architect with Microsoft 365 , Power Apps and dot net experience, local or open to relocate to Washington, D.C. This is hybrid role 3-4 days from office. Role: Architect with Microsoft Dynamic 365 CRM / Office 365 product, Power apps and dot net exp. Exp Range: 12+ years Location: Washington, D.C ( hybrid, 34 days from office , no remote ) Rate - $75 /hr (kindly let us know of any constraints) Job Description: MS Dynamic 365 Technical Architect The Dynamic 365 Technical Consultant/Developer needs to be well versed with Dynamics 365 Customer Service, Customer Service Hub, Knowledge Management, Self Service Portal, Reports & Dashboards using Power BI/SSRS, unified routing, Omni Channel, Channel Integration Framework 2.0, Power Automate and Power Apps. The selected candidate will work as part of the development team, and report to the project manager and technical lead Essential Job Functions & Required Skills: Proficient with developing, deploying, customizing and integrating Dynamics 365 Customer Service Proficiency in designing, developing and implementing unified routing, Omni Channel, Channel Integration Framework 2.0, business processes flow, power automates, plugins and workflows Experience in designing and creating custom entities and relationships between those entities Experience in handling multiple business unit with data segregation and cross BU access/roles Strong hand on experience in developing Dynamics Self-service Portals and Custom portal integrating multiple Dynamics instance for Case creation, Case status update, Add Comment, Upload Screenshots and knowledge Management integrating SharePoint Experience of software development using Microsoft .Net, C#, JSON and jQuery Experience in Customer Service Hub, Unified Client Interface, Client API form context and Model-driven apps Strong Hand on experience in developing Power BI Dashboards & Reports, Scheduled Reports, Custom SSRS reports with multiple data sources (external & internal) Experience in developing automations using Power Automate and Power Apps Experience in developing application which can be published to Azure Experience in handling huge volumes of case and email records Experience in using third party tools to configure, customize, monitor and troubleshoot the Dynamics application Experience in Agile/Scrum based process implementation using tools like Azure DevOps with pipeline automation for CI/CD Experience in designing and automating the survey forms using MS Forms Pro Dynamics 365 Customer Service Insights, AI Builder, Copilot, Power Virtual Agent, AI Powered Dashboards, AI Predictive analytics and other AI-driven insights is a plus Provide troubleshooting/technical support Actively participate in design and analysis sessions to ensure sound team decision-making Support system and user acceptance testing activities, including issue resolution Complete technical documentation to ensure system is fully documented Share best practices and lessons learnt from past implementation efforts. Keywords: cprogramm csharp continuous integration continuous deployment artificial intelligence business intelligence microsoft |
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| Wed Nov 15 20:27:00 UTC 2023 |