| Required Telephony Integration Specialist for Remote role -NO H1B at Remote, Remote, USA |
| Email: [email protected] |
| From: Pankaj, kpg99 [email protected] Reply to: [email protected] Hi, Hope you are doing well. Please find the job description below and let me know your interest. Position: Telephony Integration Specialist Location: Remote Duration: 6+ Months Mode of Interview: Phone and Video Job Description: - Solid Experience: At least 5 years of hands-on experience in web services and cross-system communication protocols (SOAP, VXML, SQL, XML, REST). - Software Development Skills: Proficiency in object-oriented programming languages and the ability to design, develop, and support advanced IVR applications. - PBX and Telecom Network Expertise: In-depth knowledge of PBX architecture, telecommunication network services, and contact center systems. - VoIP and SIP Savvy: Working knowledge and troubleshooting skills in SIP-based VoIP traffic and integration of dissimilar SIP telephony systems. - Contact Center Insight: Strong understanding of contact center operations, including key metrics and workforce management. - Speech Recognition Systems: Experience in management and development of speech recognition systems and grammars. - Bonus Skill: Working knowledge of Genesys Cloud. Keywords: |
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| Wed Nov 15 20:40:00 UTC 2023 |