| Information Systems -Security Clearence must - Washington DC(Hybrid)local only - USC & Gc only at Washington, DC, USA |
| Email: [email protected] |
| From: Deepshikha Dixit, DRK America LLC [email protected] Reply to: [email protected] Hi, Hope you are doing great ! Please let me know your interest in the below role- Role : Information Systems Analyst Location: - ONSITE (Mon - Fri) at the Washington DC campus - LOCALS ONLY Visa : Green Card, US Citizen (Public Trust Clearance) Duration: 12+Months Rate: $55/hr C2C max Interview: Video The candidate is required have: * Experience with PowerShell or other scripting languages. * At least Seven years of overall IT experience, including a minimum of Five years of experience providing general desktop support with previous experience opening and maintaining support cases via enterprise IT service management, e.g. Service Now or similar. * At least Seven years experience with hands-on computer and printer hardware troubleshooting and support. * Experience working with OEM tech support, such as initiating tech support tickets and coordinating returns and exchanges. Experience with HP Warranty portal preferred * Experience with inventory management and logistical support. * At least Seven years experience in with installing, configuring, and supporting the Microsoft Windows 10/11 operating systems on laptops and desktop computers in a client/server environment. * At least 7 years experience in supporting common applications, such as Microsoft O365 * Experience with providing high level executive service to all clients. * Excellent written and oral communications are required, as this position will interface with clients via phone and e-mail, chat and in-person. Demonstrated ability to concisely summarize and document client issues is required. * Planning and executing activities using Excel and SharePoint. * Excel skills should include how to use formulas including lookups and conditionals statements * Knowledge of smartphone support and administration, e.g. iPhone. * Air Watch/ Intune experience preferred. * Strong skills using Service Now to create dashboards and queries to manage workloads. Required * Strong Level 1 network and VPN diagnosis and troubleshooting skills. * Demonstrated analytical and problem-solving skills. * Strong interpersonal and communication skills who can work with people at various levels of the organization. Thanks & Refards, Deepshikha Dixit [email protected] Keywords: information technology hewlett packard |
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| Thu Nov 16 03:45:00 UTC 2023 |