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System Administrator 4 Salem, VA ONSITE @ In Person Only at Salem, New Hampshire, USA
Email: [email protected]
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System Administrator 4 Salem, VA ONSITE 

1596 Deborah Lane, Salem, VA 24153

In Person Only

Onsite

*Local Salem, VA candidates required

*ALL interviews conducted ONSITE

*100% ONSITE work

*rotating on-call schedule

5-7 years of experience in the field or related subject matter area.

Requires experience, creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.

Job Description:

- Responds to Tier 1 support requests.

- Provides exceptional customer service.

- Communicates effectively with teammates and customers of varying levels of technical expertise.

- Responds to all break/fix requests associated with end user resources.

- Configures and deploys new/replacement desktop/laptop computer equipment and peripherals.

- Maintains up-to-date project and architecture documentation.

- Maintains up-to-date inventory and maintenance records.

- Monitors system resources for server/service anomalies.

- Resolves connection issues between users and resources.

- Maintains detailed change history of changes.

- Supports team efforts to improve cybersecurity controls and defenses.

- Supports team efforts for threat hunting and mitigation.

- Manages time and resource constraints.

The System Administrator is responsible for effective provisioning, installation/configuration, operation, and maintenance of computer hardware and software and related infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to Commonwealth policies, standards, and guidelines.  Responsibilities include systems administration engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.  Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.  Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.  Perform regular security monitoring to identify any possible intrusions.  Perform daily backup operations and regular file archival and purge as necessary.  Create, change, and delete user accounts per request.   Provide Tier III/other support per request from various constituencies.  Investigate and troubleshoot issues.  Diagnose and recover from hardware or software failures.  Coordinate and communicate with impacted constituencies.  Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.   Upgrade and configure system software that supports GIS infrastructure applications or Asset Management applications per project or operational needs.  Maintain operational, configuration, or other procedures.  Perform periodic performance reporting to support capacity planning.   Perform ongoing performance tuning, hardware upgrades, and resource optimization as required.  Configure CPU, memory, and disk partitions as required.

Question 2

Please list candidate's email address.

Question 3

In what city/state does your candidate PERMANENTLY reside

Question 4

Is this candidate willing to provide On Call Support 24/7/365 on a rotating basis This is REQUIRED.

Question 5

Does your candidate agree to interview onsite This is REQUIRED.

Question 6

Does your candidate agree to work onsite daily This is REQUIRED.

Question 7

How soon after an offer can your candidate start

Skill 

Years Used 

Last Used 

Help Desk Support Required 5 Years 

Customer Service Required 5 Years 

Desktop/Laptop/Server Hardware Required 5 Years 

General Network Required 5 Years 

Hands-On w/Network Equip Required 2 Years 

Virtualization Required 5 Years 

Backup and Recovery Required 3 Years 

Microsoft Office Required 3 Years 

Cybersecurity Highly desired 3 Years 

General Database Nice to have 2 Years 

Audio-Video Support Nice to have 2 Years 

S.LEELA MADHURI

US IT RECRUITER

Tel: 
703-831-8282 Ext. 
2518

Email: [email protected]

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Keywords: information technology golang Virginia
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Thu Nov 16 20:13:00 UTC 2023

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