| Desktop Support Specialist- Boston MA at Boston, Massachusetts, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=868201&uid= From: Ranjit Singh, Valiantica Inc [email protected] Reply to: [email protected] We are hiring for below role ,let me know if you are interested to apply Position Title: Desktop Support Specialist- Boston, MA The Desktop Specialist (Tier 2) would provide hands-on and remote technical support to the Companys end users. This person would move and deploy endpoint technologies for any new employee, transfer, or termination along with rebuilding and reimaging endpoint hardware. This person would also be responsible for maintaining and supporting all organizational and departmental PC/Laptop images and applications on a consistent basis. This role requires end user desk side support to resolve technical issues. The successful candidate must be able to work in unsupervised situations, provide excellent customer service, be extremely detailed and highly motivated. PRIMARY RESPONSIBILITIES 1. Configure, deploy, and troubleshoot all endpoint technologies, including physical and virtual technologies 2. Provide desk side computer trouble shooting / problem resolution 3. Deploy and troubleshoot operating systems and enterprise application software 4. Backup to the Help Desk Team (Tier 1) 5. Coordinate hardware repair with MSP 6. Perform hardware moves and inventory 7. Participate in Continuous Process Improvement on Desktop Support Processes 8. Industry Certification preferred, A+, MCITP 9. Understanding of ITIL Framework 10. Strong understanding of Windows OS, SCCM, and Microsoft Office applications Keywords: Massachusetts http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=868201&uid= |
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| 11:46 PM 17-Nov-23 |