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Commercial Data & Analytics Manager || Bentonville, AR at Bentonville, Arkansas, USA
Email: [email protected]
Position Title: Commercial Data & Analytics Manager (HSYJP00001772)

Location: Bentonville, AR - Onsite 

Summary:

This role is responsible for managing IT and Business relationships within Hershey pertaining to key Retailers - primarily Walmart, Target, and Kroger. This IT role helps manage current + future projects for retailer
data & analytics, partnering directly with the Hershey retail teams and third-party vendors. This role will help manage active projects with our key retailers and build relationships with key business stakeholders to drive future priorities to support Hersheys
Commercial strategy. This will include translating future business needs and opportunities, developing operational frameworks and refining capability roadmaps for technology solutions leveraging Commercial data as needed. Areas of focus include all U.S. Commercial
functions Sales, Retail, Category Management, Planning and Digital. Theyll work closely with business & IS leaders and product owners to develop an integrated data landscape that connects each function. This role will also partner closely with Hersheys
Enterprise Data team to ensure projects are aligned with Hershey data & technology strategies.

Major Duties/Responsibilities

Time % Summary of major duties:

1. 40% Operations and Analytics Support Manage day to day operations and prioritize backlog to provide analytical support to Commercial business & IS teams. Leverage existing team to manage ongoing projects, communicate
risks/issues with stakeholders, and ensure timely resolution with support of internal teams and/or 3rd party vendors. Act as liaison between technical and business teams and serve as Subject Matter Expert on data sourced from our Retail partners.

2. 40% Strategic Planning Partner directly with key stakeholders within Hersheys Business and IS Data Capability teams to support current projects and identify new opportunities that align with Hersheys Business &
Commercial Data strategies.

3. 20% Vendor Management Partner directly with 3rd party data & analytics vendors to support current projects. Identify platform changes that may affect current capabilities and understand future opportunities with
supporting vendors.

Dimensions:

Dimension ($, Units, Employees)

Direct Reports 3 (Sr Analysts/Analysts)

Operating Complexity Manage teams who support various retailers across different locations and subject matters

Cross functional engagement Ability to work with a variety of different stakeholders both internal and external

Minimum knowledge, skills and abilities required to successfully perform major duties/responsibilities:

Excellent written and verbal communication skills, interpersonal and collaborative skills, and the ability to communicate complex technical topics with senior business management.

Proven track record and experience leading medium-size teams, developing and executing strategies and ensuring operational excellence.

Poise and ability to act calmly and competently in high-pressure, high-stress situations.

Must be a critical thinker with strong problem-solving skills.

Excellent analytical skills, able to manage multiple projects under strict timelines, work well in a demanding and dynamic environment to meet overall objectives.

Project management skills; experience with Agile, scheduling and resource management.

Demonstrated ability to motivate cross-functional, interdisciplinary teams to achieve tactical and strategic goals.

High level of personal integrity, and the ability to professionally handle confidential matters and show an appropriate level of judgment and maturity.

High degree of initiative, dependability and ability to work with limited supervision.

Leadership Competencies

Strategic Thinking

Thinks strategically by clearly anticipating future trends, challenges, and consequences, creating breakthrough commercial strategies and plans to enable business acceleration. Creates clear and compelling strategy and
translates strategy into a business plan.

Business Acumen

Leverages business judgment to shape strategy, based on solid understanding of commercial business requirements and capabilities. Should have basic understanding of operational, financial, and organizational capabilities.

Drive for Results

Pushes self and others to exceed goals and achieve breakthrough results. Recognizes the key actions necessary to achieve results and maintains own focus on achieving the important goals. Demonstrates persistence in removing
barriers to achieve results and encourages others to do the same.

Prioritization and Judgment

Prioritizes and focuses on the right ideas, opportunities, issues, and projects. Develops decision criteria and considers benefits, costs, and risks of each decision and its immediate and long-range implications. Makes
timely, sound judgments in uncertain and changing situations.

Influential Leadership

Leads and persuades others, within and outside of Hershey and without direct authority or formalized structure. Understands others needs, motivations, concerns, and positions. Establishes credibility with stakeholders
and confidently influences their opinions and actions.

Partnership

Develops and maintains quality, long-term relationships and partnerships based on trust, transparency, communication, and credibility with key internal and external stakeholders to accomplish strategic objectives. Works
to find common ground and mutually beneficial solutions to conflicts.

Talent Management and Development

Defines and communicates performance standards and continuously raises the bar. Motivates employees to perform at their highest potential and achieve breakthrough results, holding individuals accountable for own actions,
and recognizing individual contributions and achievements. Develops internal talent to meet the future needs of the organization.

Customer Focus

Supports a culture that strives to exceed customer needs and is creatively challenged by and responsive to customer experiences. Gives priority to customer needs and makes work adjustments based on continuously reevaluating
how well customer needs are being met.

Minimum Education and Experience Requirements: Be specific with regard to years of experience, special training, applicable degree (or critical college level courses), as well as equivalency to education and experience.

Education: Bachelors Degree in Business, Computer Science, Information Systems, or Engineering or related field

Required Experience: 8+ years of experience with a combination of IS development/operations, commercial business, analytics and/or other IS jobs

Located in or near Bentonville, Arkansas with the ability to be in office approximately 3 days per week

Direct experience working with Walmart business, data & analytics

Experience in Consumer Packaged Goods (CPG) is preferred

Minimum of two years experience in a people management role

Demonstrated experience in effective interactions with senior leaders in a Fortune 500 company

Demonstrated experience with Agile methodology & the software development lifecycle

Demonstrated experience with leveraging Microsoft Azure, AWS or Google Cloud technologies to produce analytics consumed by Sales, Marketing or Supply Chain

Demonstrated experience with Walmart Luminate, Retail Link, Krogers Market6, or other Retailer Direct portals for providing analytic support.

Consistent ability to build relationships and leverage partners and advisors

Familiarity with analytical capabilities such as Power BI, Tableau, Alteryx and Databricks.

Comfortable with current Microsoft Office Suite (O365), flowcharting tools, and sharing through Teams (or equivalent).

Preferred: Familiarity with Azure Data Lake Store (preferably gen2) and leveraging Power BI or Tableau for data exploration.

International business experience a plus

Experience with retailer specific data & analytics (e.g. Kroger, Target, Sams Club)

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Keywords: business intelligence information technology Arkansas
[email protected]
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Sat Nov 18 00:11:00 UTC 2023

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Location: Bentonville, Arkansas