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Need ServiceNow ITSM Architect for Remote Opportunity at Remote, Remote, USA
Email: [email protected]
Need Passport number for Submission

Hi,

Pleasure mailing you. Please go through the below
requirement and let me know if you are comfortable for the position.

Please send me your updated resume along with the best
hourly rate, work authorization status and availability.

An early response is really appreciated

Job
Title           : 
ServiceNow ITSM Architect

Location        
  :
Remote

Duration          
: 12+ months

Job Description:

Analyzes
the current business and technology environments to detect deficiencies and
recommends ServiceNow solutions for the improved uses of information
technology.

Plays
a leading role in the delivery of ServiceNow Implementation projects and
driving strategic transformation change of ITIL solution deployment.

Partners
with applications and technology teams.

 Responsible
for the overall architecture, design, implementation, enhancements, and
integrity of existing ServiceNow ITSM applications as well as implementation
and development of new applications on the ServiceNow platform within the
enterprise.

Responsible
for ensuring that the solution delivered to business units are engineered in
accordance with corporate architecture and infrastructure standards.

Participates
in team meetings, provides guidance, identifies architectural gaps and/or
issues and helps guide the team(s) toward resolutions.

Reviews
all changes to the platform at a design level initially and then at the code
level as part of the Change control process to ensure standards have been
followed for development and any adverse impact for production move is avoided.

Implements
technology architecture guidelines for technology infrastructure and
application development.

Build
out and standardize our code management procedures related to our ServiceNow
implementation.

Strong
working knowledge of ServiceNow components such as ITSM, Service Catalog,
Change Management, Incident Management, Problem Management, Asset Management,
CMDB, Knowledge Management, Release Management.

Configuring,
administering, and scripting the ServiceNow ITSM tool.

Working
closely with our customers to provide solutions and develop the software to fit
those needs.

Set
standards for the ServiceNow instance governance related to best practices for
defining configurations vs customizations, update set migration, cloning of
environments, management of groups/users and data management.

Technical
integration experience with SOAP or REST standards is preferred.

Implementation
of ServiceNow Workflow Design.

Solid
Development / Administrator background.

Ability
to recognize potential and actual issues, needs and opportunities for
improvement in the implementation of ITSM technologies and service management
practices.

Understanding
of working on LDAP/SSO Server configuration

Understanding
of Agile & Scrum methodology Project Management

Support
in agile product development from innovative business idea to the implemented
solution based on ServiceNow.

Relevant Experience

5+
years ServiceNow working experience including architecture design, development,
and implementation.

Any
experience or knowledge with the CA Business Service Insight, Digital Fuel,
Pentaho, DevExpress will be highly advantageous.

Candidates
with good knowledge or experience of C# and Oracle/Postgres database, PL/SQL
and scripting will be preferred.

Desired skills/knowledge

Good
understanding of ServiceNow standard capabilities

Safe
handling of JavaScript, AngularJS, Web services RESTful / SOAP, XML, JSON, etc.

Experience
with ServiceNow or development experience on Lotus Notes / Domino will be an
added advantage.

Good
overall knowledge of ITIL best practices, process management and agile methods

Ability
to map requirements with standard functionality with minimum customization.

Experience
on ServiceNow upgrades

ServiceNow
Admin / Developer / ITSM Certification will be an added advantage.

Expertise
on core ITSM modules & other modules viz: - Incident Management, Problem
Management, Change Management, Service Request, SLM, Knowledge Management,
Reports and Service Catalog.

Understanding
of Service Management.

Good
Interpersonal and team working skills.

Strong
problem-solving ability

Good
Written and spoken English skills.

Must
have the ability to learn very quickly.

Thanks                  

Tekskills

Surya Teja

Lead US IT Recruiter

Email : [email protected]

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Keywords: csharp information technology golang procedural language California
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Sat Nov 18 01:08:00 UTC 2023

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