| Looking for ServiceNow Product manager and ServiceNow Data Analyst at Pleasanton, California, USA |
| Email: [email protected] |
| From: tamkeen aslam, orbit people [email protected] Reply to: [email protected] Hi, We are looking for profiles for the below JD. Can you plan to share at the earliest. Servicenow Product Manager Job Description EXPERIENCE: 10+ YEARS ServiceNow Product Manager Job Description: This individual will play a crucial role in driving the development and enhancement of our service-oriented platform. As a Technical Product Manager, you will not only possess a strong technical background but also excel in stakeholder communication, coding, and product strategy. Key Responsibilities: Platform Expertise: Demonstrate a deep understanding of the service-oriented platform, its architecture, and capabilities. Understands ServiceNow Platform really well Technical Proficiency: Write code on the platform to contribute to its development and improvement. Build indicators based on business conversations Collaborate closely with the development team in India on coding projects. Stakeholder Communication: Engage in meaningful conversations with internal stakeholders to gather requirements, understand their needs, and align product development accordingly. Product Strategy: Drive the product journey for IT Service Management (ITSM), IT Operations Management (ITOM), and Security Operations (SecOps). Explore opportunities to enhance the product's technology and features. Stakeholder Engagement: Leverage exceptional communication skills to interact effectively with stakeholders at CXO levels. Ability to communicate with stakeholders and have the vision to lead product discussions. Hands-on Approach: Be ready to roll up your sleeves and actively work on the product, providing technical guidance and expertise. Collaboration: Collaborate with development teams in India to ensure the successful execution of projects. Engage with the VP, to drive strategic conversations and initiatives. Product Environment Awareness: Stay informed about the Gen AI environment, OpenAI, prompt engineering, and virtual agent technologies. Qualifications: Extensive experience in technical product management. Strong coding skills and familiarity with software development processes. Proven ability to engage with stakeholders at various levels of the organization. Excellent communication skills, including the capability to lead product discussions. Familiarity with IT Service Management, IT Operations Management, and Security Operations is a plus. Demonstrate a deep understanding of the service-oriented platform, its architecture, and capabilities Understands ServiceNow Platform really well Ability to communicate with stakeholders and have the vision to lead product discussions Extensive experience in technical product management Strong coding skills and familiarity with software development processes Proven ability to engage with stakeholders at various levels of the organization Excellent communication skills, including the capability to lead product discussions Responsibilities This individual will play a crucial role in driving the development and enhancement of our service-oriented platform As a Technical Product Manager, you will not only possess a strong technical background but also excel in stakeholder communication, coding, and product strategy Write code on the platform to contribute to its development and improvement Build indicators based on business conversations Collaborate closely with the development team in India on coding projects Engage in meaningful conversations with internal stakeholders to gather requirements, understand their needs, and align product development accordingly Drive the product journey for IT Service Management (ITSM), IT Operations Management (ITOM), and Security Operations (SecOps) Explore opportunities to enhance the product's technology and features Leverage exceptional communication skills to interact effectively with stakeholders at CXO levels Be ready to roll up your sleeves and actively work on the product, providing technical guidance and expertise Collaborate with development teams in India to ensure the successful execution of projects Engage with VP, to drive strategic conversations and initiatives Location: Pleasanton, CA(Onsite). ServiceNow Data Analyst We need someone who is a ServiceNow developer with ServiceNow Analytics and PowerBI experience . Key Responsibilities: The Data Analyst supports Digital Technology Service Management (DTSM), interprets data, and turns it into information which can offer ways to improve DT, thus affecting DT decisions. They also gather information primarily from ServiceNow and interpret patterns and trends to Leadership. Collaborate to design and develop schemas and data acquisition, transformations, and data integration Develop and utilize software to interface big data and relational solutions Design and implement solutions for metadata, data quality, privacy management Consult with process owners on data-artifacts generated and how to build-in artifacts which will support the measurement and optimization of the process Support and consult with the development staff Work alongside teams within the business or the management team to establish DT needs Collecting, analyzing and interpreting data to identify patterns and tends within the data sets Communicating notable data and results to leadership Defining new data collection and analysis processes United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the desired qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table! Qualifications Whats needed to succeed (Minimum Qualifications): Bachelor's degree (Computer Science, Information systems and business administration) 3-5 years of experience working as a business analyst in large scale, complex enterprise systems Ability to analyze existing tools and databases and provide software solution recommendations Ability to translate DT requirements into non-technical, lay terms Experience in process optimization Understanding of KPI/Goal Settings from teams to large organizations Demonstrated experience in handling data sets and relational databases Understanding of ServiceNow integrated and process-based framework to handle IT services including: ServiceDesk, Incident, Major Incident, Field Services, Change Request, Problem Management, Catalog/Request, Field Services, Asset Management, Configuration Management, Demand and Story management, Visual Task Boards, etc. Understanding of ServiceNow reporting and dashboarding tools Understanding of Python Understanding of IT Operations management, and airline industry metrics Job location: Chicago, IL (onsite). Keywords: artificial intelligence information technology California Illinois |
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| Mon Nov 20 20:51:00 UTC 2023 |