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Technical Lead || Raritan, NJ (Onsite) at Raritan, New Jersey, USA
Email: [email protected]
Greetings from Tanisha
Systems!!                                          

Hope you are doing great today !!

My name is Muskan & I am glad to write you an
email for the below-mentioned Job that I have with one of our clients would
appreciate it if you could let me know about your interest in pursuing it or if
you know anyone who might be a good fit.

Role:

    - Technical Lead

Responsibilities
:

Key responsibilities

Reporting to the IT Sr. Manager, you will be acting as
a HICX Product [SaaS] Support Lead/Manager working as part of a team based in
Raritan NJ to manage the program and triage the obstructing issues facilitate
and prioritize the issues with Implementation team [Business/Technical Owners],
defining a support model including SLA Matrix and also work within virtual
teams across the business supporting and delivering projects.

Key skills

SQL

BPMN

Eclipse

JAVA

Groovy

Configurations and Workflows management

Bonus if Low/No Code experience,

- JAVA Script

- CSS

- HTML

- JSON

Accountabilities
/Responsibilities:

Monitoring
and triaging the defects and enhancement opportunities alongside BT.

Sequencing
and prioritizing them as per the criticality.

Providing
continuous support throughout the testing cycle and ongoing releases.

Establishing
the Support model and adhere to the defined SLAs.

Owning
the release specific Defects lifecycle and steering them to logical
closure.

Ability
to work with Cross-functional teams [External Vendors]

Playing
a pivotal role with enhancements / Defect Management and carving out the
future scope.

Function
flawlessly in an Agile Environment.

Ability
to participate in the 24*7 support role [On a need basis]

Ability
to run Cut-over activities [Nice to have]

Thanks, and Regards
,

Muskan Shukla

Desk: 212-729-6543 Ext 635

Tanisha Systems Inc.

99 Wood Ave South, Suite # 308, Iselin, NJ 08830

Email:

[email protected]

Muskan Shukla | LinkedIn

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Keywords: access management information technology New Jersey
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Tue Nov 21 19:05:00 UTC 2023

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