| ServiceNow ITBM Architect - Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Abhishek Garg, USG Inc. [email protected] Reply to: [email protected] Hi Greetings, Hope you are doing great,- I would appreciate if you can go through the description and let me know if you would be interested in discussing this role furthermore, if so, please do let me know a good time and a number to connect and while replying do send me an updated copy of your resume. ServiceNow ITBM Architect 6-12 Months Contract Remote About the job Provide Strategic Portfolio Management (SPM/ITBM) technical knowledge and expertise to SPM delivery team, customers, and stakeholders. Build strong customer relationships , deliver customer-centric solutions, and enable the customer to envision the possibilities on the ServiceNow platform. Manage and communicate process, business, and technical requirements to the developers/engineers as a bridge to ensure that the proposed solutions meet the customer's expectations. Participate in business process definition, re-engineering, improvement, and gap analysis of current/to-be processes during workshops. with key customer sponsors and stakeholders, supporting the SPM Business Consultants Design, configure, test, document, and deploy platform solutions to the environment. Provide technical insight into the solutioning for the best customer experience and value proposition. Primary liaison with customers for operational concerns including system health and planning for patches/upgrades. Ensure tool configuration consistency across development, testing, and production environments. Implement and enhance ServiceNow platform and modules per business requirements. Keep current with new ServiceNow capabilities and technologies. Assist in translating business requirements into technical requirements. Oversee or complete configuration, reporting, and workflow administration to support business processes on the platform. Formulate testing approaches, test cases, and document them. Create technical architecture and technical specification documentation. Participate in/conduct code walkthroughs and ensure coding standards are met. Assess and prepare technical documents, analyses, and briefings in support of business management and technology delivery environments (for Financial Management, Business Planning Portal, Alignment Planner. Innovation, Demand, Resource, Time, Project, Program, Portfolio Management, Agile Development, Test & Release Management, etc.) Consistently and proactively meet deadlines for project deliverables, such as user stories, technical design documentation, technical knowledge transfer documents, etc. Communicate and partner with business consultants, client owners, and managers on how business management process improvement(s) can be achieved in the SPM tool set. Regards, Abhishek Garg |[email protected] Keywords: golang |
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| Tue Nov 21 19:46:00 UTC 2023 |