Urgent Need || Salesforce Service Cloud Functional Consultant || San Francisco Bay Area, CA (Onsite) at Bay, Arkansas, USA |
Email: [email protected] |
From: Yaman Singhal, Applab Systems Inc [email protected] Reply to: [email protected] Hi, Hope you are doing well. Position: S alesforce Service Cloud Functional Consultant Location: San Francisco Bay Area, CA (Onsite) Job Description: We are seeking an experienced Salesforce Service Cloud Functional Consultant to join our team. The ideal candidate will have in-depth knowledge of Salesforce Service Cloud functionalities, possess excellent problem-solving skills, and be able to analyze business requirements to design and implement effective solutions. **Responsibilities: ** - Collaborate with clients to gather and analyze business requirements related to Service Cloud implementations. - Design, configure, and customize Salesforce Service Cloud to meet client needs and enhance user experience. - Provide expertise and guidance on best practices for Service Cloud implementations. - Conduct workshops, training sessions, and demonstrations for stakeholders and end-users. - Work closely with cross-functional teams including developers, administrators, and project managers to ensure successful project delivery. - Perform system testing, debugging, and quality assurance of Service Cloud implementations. **Requirements: ** - Bachelors degree in computer science, Information Technology, or related field (or equivalent work experience). - Salesforce certifications such as Salesforce Certified Service Cloud Consultant are preferred. - Proven experience (10 + years) working with Salesforce Service Cloud implementations. - Strong understanding of Service Cloud functionalities, including Case Management, Knowledge Management, Service Console, and Omni-Channel. - Excellent communication and stakeholder management skills. - Ability to translate business requirements into technical solutions within Salesforce. **Preferred Skills: ** - Experience with Salesforce Lightning platform. - Knowledge of integration tools and methodologies within the Salesforce ecosystem. - Familiarity with Agile/Scrum methodologies. Thanks & Regards, Yaman Singhal Email- [email protected] AppLab Systems, Inc: An E-Verified Company URL: https://applabsystems.com/ 4365 Route 1 South, Suite 105 -Princeton, NJ -08540 Keywords: California New Jersey |
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Tue Nov 21 21:42:00 UTC 2023 |