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Urgent Need || Salesforce Service Cloud Functional Consultant || San Francisco Bay Area, CA (Onsite) at Bay, Arkansas, USA
Email: [email protected]
From:

Yaman Singhal,

Applab Systems Inc

[email protected]

Reply to:   [email protected]

Hi,

Hope you are doing well.

Position: S

alesforce Service Cloud Functional Consultant

Location: San Francisco Bay Area, CA (Onsite)

Job Description:

We are seeking an experienced Salesforce Service Cloud Functional Consultant to join our team. The ideal candidate will have in-depth knowledge of Salesforce Service Cloud functionalities, possess excellent problem-solving skills, and be able to analyze business requirements to design and implement effective solutions.

**Responsibilities: **

- Collaborate with clients to gather and analyze business requirements related to Service Cloud implementations.

- Design, configure, and customize Salesforce Service Cloud to meet client needs and enhance user experience.

- Provide expertise and guidance on best practices for Service Cloud implementations.

- Conduct workshops, training sessions, and demonstrations for stakeholders and end-users.

- Work closely with cross-functional teams including developers, administrators, and project managers to ensure successful project delivery.

- Perform system testing, debugging, and quality assurance of Service Cloud implementations.

**Requirements: **

- Bachelors degree in computer science, Information Technology, or related field (or equivalent work experience).

- Salesforce certifications such as Salesforce Certified Service Cloud Consultant are preferred.

- Proven experience (10 + years) working with Salesforce Service Cloud implementations.

- Strong understanding of Service Cloud functionalities, including Case Management, Knowledge Management, Service Console, and Omni-Channel.

- Excellent communication and stakeholder management skills.

- Ability to translate business requirements into technical solutions within Salesforce.

**Preferred Skills: **

- Experience with Salesforce Lightning platform.

- Knowledge of integration tools and methodologies within the Salesforce ecosystem.

- Familiarity with Agile/Scrum methodologies.

Thanks & Regards,

Yaman Singhal

Email- 

[email protected]

AppLab Systems, Inc:

 An E-Verified Company

URL: 

https://applabsystems.com/

4365 Route 1 South, Suite 105

-Princeton, NJ -08540

Keywords: California New Jersey
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Tue Nov 21 21:42:00 UTC 2023

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Location: San Francisco, California