| Requirement for Senior DFCX (Dialogflow customer experience) person for GCP CCAI (Contact Center AI) work. 100% Remote at Center, Colorado, USA |
| Email: [email protected] |
| From: SAPNA, ITECS [email protected] Reply to: [email protected] Key Skills: DFCX, Dialogflow CX (Dialogflow Customer Experience), CCAI (Contact Center AI), GCP ------------------------------------------------------------------------------------------------------------------------------------------- Position: Senior DFCX (Dialogflow Customer Experience) Consultant for GCP CCAI (Contact Center AI) work. Time Zone: US based, CST preferred Location: Remote Employment: Contract Role Description & Requirements: Previous PSO CCAI Dialogflow CX project experience is preferred but not required (internal references will be requested). CCAI (Contact Center AI) Conversational Architect with expertise in Google Dialogflow CX for chat and voice. Lead the design and architecture of conversational AI solutions using Google Dialogflow CX to meet business objectives and customer needs for defined use cases. Lead design sessions with customer and cross-functional teams, including developers, designers, and product managers, to define and refine conversational AI requirements. Develop and deploy conversational AI Dialogflow CX models including intents, entities, and integrations in a GCP environment. Implement and optimize advanced features such as context management, entity recognition, and multi-turn conversations. Keywords: artificial intelligence |
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| Wed Nov 22 20:47:00 UTC 2023 |