| SERVICENOW DISCOVERY DEVELOPER || Detroit, MI at Detroit, Michigan, USA |
| Email: [email protected] |
| From: Naveen, Smart IT Frame [email protected] Reply to: [email protected] Hi, Greetings from Smart IT Frame, Hope you are doing well!!! Smart IT Frame specializes in enabling you with your most critical line of resources. Whether its for permanent staffing, contract staffing, contract-to-hire or executive search, we understand the importance of delivering the most suitable talent; on time and within budget. With our Core focus in emerging technologies, we have provided global technology workforce solutions in North America, Canada & India. We take pride in delivering specialized talent, superior performance, and seamless execution to meet the challenging business needs of customers worldwide. Role: SERVICENOW DISCOVERY DEVELOPER Location: Onsite from Day 1 in Detroit, MI Type: Contract Shift: Day 9AM TO 6PM EST Job summary: The Discovery Specialist is responsible managing the ServiceNow Discovery and Application/Service Mapping lifecycles along with their associated technologies to ensure an accurate and reliable CMDB. They are the subject matter expert (SME) for infrastructure discovery and application service mapping. They will work closely with other technology SMEs to build and maintain accurate application service maps. Required Skills: 1. ServiceNow Discovery and CMDB 2. Knowledge of Amazon Web Services (AWS) 3. ITSM process experience Required skills: 5+ years of experience in designing and implementing successful ServiceNow solutions, including customizations, integrations, and workflow automations. Extensive experience with ServiceNow architecture, development, and administration. Expertise in leveraging Flow Designer and legacy workflow editor to create intuitive and user-friendly automated workflows. Extensive experience with the ServiceNow Integration Hub and proficiently integrating diverse applications. In-depth knowledge of ServiceNow Discovery and CMDB (Configuration Management Database), enabling accurate and comprehensive mapping of IT assets and infrastructure. Proficiency in the Vulnerability Response module would be considered a valuable asset. Strong understanding of creating and implementing efficient business rules, client scripts, script includes, UI policies, UI Actions etc. Solid grasp of Access Control Lists (ACLs), effectively defining and enforcing data access restrictions to ensure data security and compliance. Experience in designing and consuming RESTful web services within the ServiceNow environment, enabling seamless integrations with external systems and services. Familiarity with advanced ServiceNow features such as Service Portal and Virtual Agent, empowering end-users with self-service capabilities and AI-powered assistance. Proven ability to troubleshoot and debug technical issues across the ServiceNow platform, utilizing a systematic approach to identify root causes and implement effective solutions. Proven track record in application development on the ServiceNow platform, including designing, coding, testing, and deploying custom applications. Extensive experience in providing Level 1 and Level 2 support for ServiceNow applications, adeptly resolving user issues, troubleshooting technical problems, and ensuring smooth day-to-day operation of the platform. Proficient in Agile and ITIL methodologies, with a strong understanding of SDLC processes. Demonstrated ability to collaborate effectively with cross-functional teams and stakeholders, translating complex requirements into tangible solutions. Strong problem-solving skills, with a keen attention to detail and a proactive mindset. Exceptional communication skills, both written and verbal, with the ability to convey technical concepts to non-technical audiences. Ability managing multiple priorities with professionalism and efficiency. ServiceNow Admin and Developer certification(s) preferred. Continuous learning mindset, staying up-to-date with the latest advancements in the ServiceNow ecosystem. Qualifications: 4 to 8 years of experience in ServiceNow development and Discovery Knowledge of Amazon Web Services (AWS), including leveraging EC2, EBS, S3, RDS, and Cloud formation services in an enterprise production environment Knowledge of Windows Server administration, Active Directory, LDAP, Single-Sign-on, authentication, user and group policy objects, and permission levels Knowledge of UNIX or Linux Server administration, including user permission levels, SUDO virtualization, including VMware, containerization, and Docker, Kubernetes, or OpenShift Knowledge of all aspects of infrastructure devices (i.e., server, network device, network protocols, application technologies, operating systems basics) Experience with the ServiceNow CMDB and Discovery and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.) Flexibility and adaptability to change, and continuous learning mindset Strong decision making and problem-solving skills Mentoring abilities where appropriate Keywords: artificial intelligence user interface sthree information technology Michigan |
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| Tue Nov 28 04:00:00 UTC 2023 |