| Opentext Captiva App Admin - REMOTE at Remote, Remote, USA |
| Email: [email protected] |
| From: pankaj, Stellent IT [email protected] Reply to: [email protected] Opentext Captiva App Admin REMOTE Phone and Skype Long Term Job Description: Must Have: Opentext Captiva experience. C#/.Net coding skills for any programming required within the application Exp with daily production support of the application The following is additional details from the hiring manager: This role is kind of a hybrid role between development, configuration, and daily support of the Opentext Captiva/Intelligent Capture application. It's not a full time developer role. Number 1 on the list of skills would be Opentext Captiva experience. Would need C#/.Net coding skills for any programming required within the application. Plus, daily production support of the application. Hope this helps or makes sense. Job Function: An App Admin is part of the Solution support team and performs a specialized function that focuses on the reliability, performance, maintainability, and optimization of business applications. To be effective in the position, an App Admin must have strong experience supporting and configuring business critical document capture and transformation software Key DutiesKey Duties and Responsibilities: Captiva Opentext Support: Provide technical support to end-users and internal teams who use the application, including troubleshooting issues, resolving problems, and answering questions related to the software. Vendor Communication: Act as the intermediary between the organization and Opentext, maintaining regular communication to convey the organization's requirements, report issues, and collaborate solutions specific to the Captiva Opentext application. Installation and Configuration: Install, configure, and maintain the Captiva Opentext software application within the organization's IT infrastructure. Customization: Customize and adapt the Captiva Opentext application by writing or modifying code to meet the organization's specific requirements, including integrations, custom features, and tailored functionality. Updates and Maintenance: Keep the Captiva Opentext application up to date by applying patches,updates, and new releases. Perform routine maintenance to ensure optimal performance. Documentation: Create and maintain documentation related to Captiva Opentext application setup,configuration, customizations, troubleshooting procedures, and user guides. Integration: Collaborate with internal IT teams to seamlessly integrate the Captiva Opentext application with the organization's existing systems and infrastructure, ensuring smooth data flow and efficient operation. Problem Resolution: Investigate and resolve technical issues and incidents related to the CaptivaOpentext application, and escalate issues to Opentext when necessary, following up until resolution. User Training: Provide training and support to end-users, helping them effectively utilize the CaptivaOpentext application and understand any new features or customizations. Performance Optimization: Continuously monitor the performance of the Captiva Opentext application and optimize its configurations to ensure efficiency and reliability. Required Qualifications: Strong systems, network, and admin knowledge Experience with server access tools such as Remote Desktop, Citrix and others Experience in installing, upgrading, patching, and configuring software packages Administer servers, processes, and batches Automate manual processes Root cause analysis and write up Analyze incoming incidents/alerts and ensure appropriate prioritization and escalation Provide Level 2 Operational Support, including off-hours incident response Perform troubleshooting High School Diploma Required Experience with OpenText Intelligent Capture/Captiva v7.x or greater: Experience configuring Captiva Modules Designer, Administrator, ScanPlus. Experience in designing new Capture Workflows with Captiva Knowledge in Capture Flow Designer and scripting knowledge Knowledge in Captiva Advanced Recognition, Dispatcher, Extraction, Templates, Standard Import, MultiDirectory Watch Experience with Captiva Web Client, Captiva RestAPI, Deployment process. Understanding of the Intelligent Capture capabilities and features Extraction, Image Processor, Standard OCR, Standard Export, Standard Import. Create and maintain templates and behaviors in Recognition Designer. Maintain VBA Recognition scripting. Familiar with Data Matrix barcode creation and scanning. Knowledge of scanning and imaging and document related tools and technologies Programming and Development: Advanced development level with C#, .Net, Rest Web services, and VB. Practical experience with modern scripting languages (Python, .Net, C#, Java) Working knowledge of DevOps and delivery tools (GitHub) Strong SQL skills Extensive Unit and Component test strategy, planning, and execution experience Experience working in the Agile methodology. Soft Skills: Ability to multi-task and manage tasks with varying priorities Self-motivated, innovative, and proactive. Self-motivated, innovative, and able to work across diverse technical and non-technical teams Interact with end-users to develop solutions to document processing needs Excellent oral and written communication skills Keywords: csharp information technology |
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| Tue Nov 28 23:11:00 UTC 2023 |