| Remote-EST::Salesforce Technical Delivery or Lead::3 Months C2H-USC or GC at Remote, Remote, USA |
| Email: [email protected] |
| From: Amit, SUS [email protected] Reply to: [email protected] Position: Salesforce Technical Delivery/ Lead Location:Remote-EST Duration: 3 Months C2H Phone and skype MMDD of birth Must have Health Cloud Vlocity Salesforce Project Delivery Salesforce Development this person will be Technical Outcome Lead, managing all the technical deliveries and outcomes so they are responsible for working with Architects and developers dedicated to various projects they will manage 4-5 projects at a time, identify gaps/snags and report to leadership. Keep project on track to hit timelines, big picture oriented and they want to see this one the resume. Salesforce Technical Delivery/Outcome Lead This contractor will support the Salesforce Center of Excellence (COE), with the goal of converting to FTE once the funding becomes available in 2024. There are multiple projects currently occurring simultaneously under the Salesforce COE team. This person will report to the leader, and oversee the technical delivery of these projects. There are three Outcome Lead positions for each value stream: Technical Outcome Lead, Value Outcome Lead, and Team Outcome Lead. This person will be responsible for the Technical delivery and outcomes. They must have a technical background in Salesforce (e.g. a Developer, Architect, or someone with similar certifications. Not an administrator.) Ideal candidate would also have product owner experience in Agile (BA skills, stories, functional aspects), but that is secondary. They will be responsible for the day to day management of the HOW behind the implementations. They should be able to identify project snags, ensure proper principles and documentation are being followed, and engage in any technical challenges for up to 5 project - each project has its own architect, project manager, and developers. Health Cloud and Omnistudio/ Vlocity are both needed. Specific health insurance is not required, but they should have HealthCloud. Candidate should be able to speak to specific experience being responsible for salesforce delivery on multiple projects (above the project manager or product manager level). Job Description In the Managers words: Looking for a very experienced and seasoned Salesforce Technical Delivery/Outcome Lead to oversee delivery multiple projects on the Salesforce platform. Not looking for a Project/Program Manager At least 10+ years of experience in a similar role. It is important they have technical background in Salesforce (Developer, Architect NOT Analyst etc.) Ideal candidate would also have experience in a product owner capacity, and familiar with Agile and Scrum structures. Strong experience with Salesforce technologies is required to perform this job (Sales Cloud, Service Cloud, Health Cloud). The role oversees the day-to-day management of the Salesforce portfolio delivery plan and is the primary point of escalation for any and all team technical impediments. Focus on the how of technology implementation within the orgs broader technical architecture, engineering principles and standards. The role will partner with Enterprise Architecture to ensure that the value stream work is aligned with an up-to-date target architecture. Role will ensure the team's success in delivery, primarily by helping to identify and especially remove impediments impacting the team's ability to deliver. Lead all aspects of Salesforce operational delivery ensuring successful monthly maintenance releases, completion of end user support tickets, and system management including all PKI reporting to show successful management Preferred Salesforce Background: Healthcare Developer or Architect background Product Owner or Product Manager Experience as a Salesforce Technical Delivery Lead Strong Interpersonal Communication Skills DevOps engineering Health Cloud Omnistudio/Vlocity Experience Responsibilities: This position will oversee all aspects of Technical delivery for all projects, striving toward operational excellence as well as successful delivery. Work collaboratively with and manage onshore/offshore development team members and project managers. Ensures successful implement of Salesforce customizations, security and user management, processes, workflow, reports, analytics, and application design. Ensures the set-up of the operational service model/framework and ensures its delivery Monitor emerging technology trends within assigned product/technology area Act as primary point of contact for escalation purposes in case of delivery issues across many projects. Publish return of experience reports for enhancement and improvement purposes Identify challenges and propose improvements opportunities and best practices for project delivery Key contributor of continuous improvement activities in case of SLA breach Ensure for capacity planning providing right inputs to operational teams Provide tangible inputs to design and improve the delivery model Regards, Amit Panthri Technical Recruiter E: [email protected] Keywords: business analyst information technology |
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| Wed Nov 29 19:28:00 UTC 2023 |