| print services project manager: REMOTE: 55 per hr at Remote, Remote, USA |
| Email: [email protected] |
| From: Jay, Brillius [email protected] Reply to: [email protected] No need of Software or IT Project managers please 3+ Years supporting HP Managed Print Services Web Jet Administration. Print Management: Working through customer requirements for feature enhancement requests. Testing, validating and implemented new features with the business. Manage/coordinate the resolution of issues between the vendor and our customers. SRE capability, developing tools, tests, monitoring, alerting and self-healing of SaaS platforms. Business Process improvement and standardization. Incident Management and customer service: Handle Break/Fix, Service Request, Change records using Service Now Meet with Businesses to discover their requirements and be the bridge between The users and the vendor. Escalate to vendor emerging concerns of the users. Provide excellent customer service to our users by handling concerns and requests within SLA. 3+ years scripting and Programming PowerShell Python WebAPI/REST services Project Management PMP Certification or equivalent Nice to Have: 1+ years supporting any other Managed Print Services. Programming .Net Java User Base Supported 300k+ users Multinational organization. Teams Service Now API ITIL 4 Keywords: information technology hewlett packard |
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| Wed Nov 29 21:44:00 UTC 2023 |