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Design Thinking Consultants-Grand Rapids, MI-Onsite at Grand, New York, USA
Email: [email protected]
From:

susmitha,

yochana

[email protected]

Reply to:   [email protected]

Hello ,

Hope you are doing good!

Im a Technical Recruiter with Yochana IT Solutions, a national IT staffing solutions provider with 13 plus years of experience delivering value to leading companies across the U.S and Canada.

I'm currently staffing for a Design Thinking Consultants Below you will find the job description, if you are qualified and interested, please send me your latest Word Document Resume.

My apologies if this position is not an ideal fit, we'll keep you in mind for other suitable positions and referrals would be appreciate.

Design Thinking Consultants.

Grand Rapids, MI, 49525
(Onsite position)

Duration: Long term Contract 

Key Responsibilities

Develop design thinking project plan, key activities, project charter and execute pre-workshop, workshop and post-workshop activities

Perform necessary research (secondary or primary as required) and apply experience to come up with best practices in the chosen business function

Lead kick off meetings, process owner interactions, deep dive sessions, process walkthroughs, workshop agenda etc.

Develop necessary artifacts and workshop materials inventory and coordinate with the clients logistics/ program management teams

Conduct engaging design thinking workshops using various props/ audio-visuals aids to empathize, ideate, reimagine and solve complex problems with a human-centric approach

Facilitate collaborative working sessions fostering a culture of open communication, participation, mutual respect, challenging status quo, and out of the box thinking

Build consensus, sketch customer journeys, define personas, and translate User Empathy into journeys and personas

Identifying persona and journey-specific pain areas and assist in developing solution concepts and prototypes

Document the findings, perform required analyses to build hypotheses and observations

Steer for comprehensive solutions across people, process, technology and data dimension Maintain good executive presence, and bring in strategic thinking + digital savviness for building effective solution roadmaps

Skills

Project Management skills and Business Analyst skills

Workshop facilitation skills with a minimum of 20 cross-functional participants

Excellent storytelling skills, executive communication, presentation skills and ability to connect the dots and correlate

Hands-on experience with any of the Journey Mapping tools like UXPressia, Figma, Mural etc.

Strong documentation skills using Microsoft Word, Excel, Visio and PPT

Broad understanding of various Digital Transformation levers like RPA, collaboration tools, AI/ML, Data Visualization, etc.

Qualification

Degree in Engineering, Science or Humanities

Desirable: Design Thinking certification from any reputed university or institute

Desirable: Lean/ Six Sigma certification (Green Belt/ Black Belt)

Needs to be ready to travel to client location as required

Thanks & Regards,

Susmitha Manda- Resource Specialist

Yochana IT Solutions Inc.

Email: 

[email protected]

|

Address :

23000 Commerce Drive, Farmington Hills, MI 48335 |

www.yochana.com/

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Keywords: artificial intelligence machine learning information technology Michigan
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Fri Dec 01 02:16:00 UTC 2023

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