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Training Coordinator - Mountain View, CA at Mountain View, California, USA
Email: [email protected]
From:

James Smith,

Yochana Solutions INC

[email protected]

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Job Title- Training Coordinator 

Location   Mountain View, CA

Duration 1+year

Position Description

Position Overview:

The Mastery Team is a global function focused on scaled education of  Global Business Organization (GBO) teams, as well as their customers and partners.

We aspire to be global leaders in adult learning and to shape the future of the educational model worldwide. We bundle a dash of creativity with a dose of analytical rigor, instructional knowledge, and technical product expertise to build innovative educational solutions that optimize the learning experience. Our passion for learning, relentless focus on global impact (internally & externally), and need to have fun is what makes our team feel different and special.

We are looking for someone bright, creative, and dependable.

Someone whos excited about driving learning programs at scale, can manage a variety of different projects at once, and work from a playbook.

As an Experiences Training Coordinator, you're at the heart of the team's training operations and activation.

Youll lead end to end processes and logistics for our live programs, including managing the technology, enrollment and user feedback processes.

Skill/Experience/Education

Mandatory

BA/BS degree or equivalent practical experience.

3-5 years of training coordination or event management experience (producing or planning events).

Outstanding attention to detail and operational rigor to drive process

Ability to own multiple projects or programs from end to end

Ability to prioritize and complete multiple tasks

Highly organized and detailed-oriented

Excellent communication skills

A resourceful problem solver with little to no oversight needed

Excellent knowledge of Google Apps (esp. Gmail, Google Calendar, Google Sheets, Google Slides, Google Docs)

Ability to quickly learn new tools and technologies; interest and experience in using technology and learning management systems to improve work efficiency

Preferred Experience:

(Having as many of these is a plus, but transferable skills / experiences may be equally valuable)

Experience with a learning management system

Ability to assess problems and implement solutions independently

Highly motivated professional with demonstrated coordination, organizational and communication skills.

Responsibilities:

Administration/Logistics management: 

Setting up training sessions in our learning management system and managing enrollments end to end on a daily basis.

Creating and scheduling large volumes of bulk email campaigns to keep our learners reminded and updated about session information and any required pre-work.

Producing live workshop sessions - supporting our facilitators in the moment by creating breakout rooms, marking attendance, fixing tech issues, messaging with our learners in the background, supporting the general flow of the session.

Coordinates and manages multiple cohorts simultaneously to ensure a continuous, consistent and uninterrupted learning experience

Supporting program managers on planning for and executing in-person sessions where applicable. This will include, for example, ordering and printing materials, setting up meeting rooms, organizing catering and offsite activities.

Dealing with email requests from learners in relation to enrollments, cancellations etc.

Writing and sending via comms system monthly newsletters to facilitators.

Support in recruiting, upskilling and retaining the facilitator community by partnering with the teams in need and creating specific comms.  

Assigning facilitators to their programs, scheduling their sessions and sending rosters. 

Troubleshoot issues that arise, and utilize a bug ticket system

Reporting

Pull data to support capacity and activation planning

Track training goal completion and gather useful insights to drive engagement

Use analytical skills to conduct post-event reporting and ROI analysis to measure program effectiveness. 

Uncover fresh audience insights and define creative and strategic approaches to solving our biggest event challenges

Share survey insights with external partners or faculty where needed

Thanks & Regards,

James Smith- Team Lead

[email protected] 

Direct No: 949-201-1313

Yochana Solutions INC

Windsor, Ontario- Canada

Farmington hills, MI-48335- USA

USA | CANADA I INDIA

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Tue Dec 05 04:26:00 UTC 2023

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Location: Mountain View, California