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Solution Engineer Microsoft Teams Room (MTR) at Remote, Remote, USA
Email: [email protected]
From:

Aazam,

Pull Skill Technologies Inc.,

[email protected]

Reply to:   [email protected]

Job Title : Solution Engineer Senior

Location : Framingham/MA (1-2 days onsite)

Duration: 10 months

Job ID : TJXJP00003486

Employment Type : Corp to Corp-Hourly 

Focused now on a Senior Microsoft Teams Deployment Engineer

Description :

Job Summary:

The Senior Microsoft Teams Rooms Deployment Engineer will be responsible for the end-to-end management, maintenance, and support of Microsoft Teams Rooms (MTR) systems across our organization. This role involves overseeing the deployment of MTR hardware, software configuration, troubleshooting, and ensuring a seamless user experience in hundreds of meeting rooms. The ideal candidate will possess in-depth knowledge of Microsoft Teams, MTR technology, and strong project management skills.

Key Responsibilities:

1. Deployment and Configuration:

o Lead the installation, configuration, and testing of MTR hardware and software components in meeting rooms.

o Ensure MTR systems are set up to provide reliable audio, video, and screen-sharing capabilities for meetings.

o Work with internal teams and external vendors to enroll the systems into Intune with appropriate conditional policies to support security and compliance.

2. System Maintenance and Optimization:

o Regularly update and maintain MTR bot Android and Windows leveraging the Team Rooms Pro portal monitoring firmware, software patches, and security updates.

o Monitor system health, performance, and capacity, proactively addressing any issues to minimize downtime.

3. User Support and Training:

o Provide user support for MTR-related issues, troubleshoot technical problems, and offer timely resolutions.

o Conduct training sessions and create user guides to educate employees on MTR functionality and best practices.

4. Integration and Collaboration:

o Collaborate with IT teams to ensure seamless integration of MTR with other collaboration tools and systems.

o Coordinate with vendors and suppliers for procurement and maintenance of MTR hardware.

5. Documentation and Reporting:

o Maintain comprehensive documentation of MTR configurations, settings, and user guides.

o Generate regular reports on system performance, utilization, and user feedback for continuous improvement.

6. Security and Compliance:

o Implement and enforce security protocols and policies to safeguard MTR systems and sensitive data.

o Ensure compliance with industry standards and regulatory requirements.

7. Project Management:

o Lead and participate in MTR deployment projects, including planning, scheduling, and execution.

o Manage budgets, timelines, and resources efficiently.

Qualifications:

Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).

Proven experience in deploying and managing Microsoft Teams Rooms (MTR) in a large enterprise environment.

Strong understanding of Microsoft Teams, Office 365, and audiovisual conferencing technologies.

Certification in Microsoft Teams or related areas is a plus (e.g., Microsoft Certified: Teams Administrator Associate).

Proficiency in network troubleshooting, endpoint management, and IT security.

Excellent communication skills, both written and verbal.

Strong problem-solving and analytical abilities.

Project management experience with the ability to manage multiple projects concurrently.

Customer-focused attitude with a commitment to delivering exceptional user experiences.

Ability to work independently and collaboratively in a team environment.

Regards

Aazam

Keywords: information technology Idaho Massachusetts
[email protected]
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Tue Dec 05 23:44:00 UTC 2023

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