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Hiring for Service Now Developer at Media ,PA (Onsite) on W2 at Media, Pennsylvania, USA
Email: [email protected]
From:

jayanth yadav,

Agile Enterprise solution inc

[email protected]

Reply to:   [email protected]

Job Tittle

: Service Now Developer/ CMDB Engineer

Location

:
Media ,PA on W2

Duration

: 12+ Months

Job Description :

As a CMDB Engineer, you will gather requirements and lead the maintenance and on-going implementation of the CMDB. Ensuring accurate and reliable CMDB information. This role will work within the IT Asset Management team helping to provide oversight and implementing best practices. You will collaborate with stakeholders to gather requirements, provide oversight on best practices, and help to implement process improvements related to Configuration Management.

Responsibilities:

Gather, validate, and maintain accurate data on all IT assets and configurations, including hardware, software, network devices, applications, and services

Ensure the CMDB is fully functional in supporting any processes that rely on it (e.g. core ITSMChange, Incident, Problem, Request; third party integrations leveraging CMDB data)

Identify and document relationships and dependencies between different IT assets, enabling accurate impact analysis and understanding of the IT landscape

Ensure data accuracy and integrity within the CMDB by performing regular audits, resolving discrepancies, and eliminating duplicates

Collaborate with other IT teams to optimize and refine processes related to CMDB management, aiming to increase efficiency and accuracy

Implement and enforce configuration control policies to manage changes to IT assets and configurations effectively

Generate reports and conduct data analysis to provide insights into IT asset utilization, performance, and compliance

Develop and maintain CMDB reports and dashboards to monitor CMDB health, asset utilization, performance, and compliance

Develop metrics that will provide management indicators of CMDB health and drive continuous improvement initiatives

Create and maintain documentation related to CMDB processes, procedures, and guidelines

Stay updated with industry best practices, technology advancements, and IT asset management trends to enhance the CMDB's capabilities

Exec meetings with stakeholders to advise on CMDB efforts and expectations

Perform other work-related duties as assigned

Thanks & Regards,

Jayanth Yadav

Ph: 9724402112

Agile Enterprise Solutions Inc.

7460 Warren Pkwy,Suite 100, Frisco, TX 75034.

Email:  [email protected]  Website: www.aesincus.com

Keywords: information technology wtwo Pennsylvania Texas
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Wed Dec 06 19:44:00 UTC 2023

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Location: Media, Pennsylvania