| Systems Engineer | C2C | Remote | Direct Client at Remote, Remote, USA |
| Email: [email protected] |
| We can accept : H1B, H4 EAD, TN, E3, GC, (with Passport Number) USC Job name:- Systems Engineer - Windchill PDMLink, SolidWorks and CAD tools About the job Job Title: Business Systems Engineer Enterprise Business Applications Windchill PDMLink, SolidWorks and CAD Tools Job:- remote Department: Information Systems Reports to: IT Engineering Systems, Manager Job Description: The Business Systems Analyst for Enterprise Business Applications CAD Tools will be the individuals supporting the Engineers at our Client, who are using multiple CAD Applications to develop products. This person will be a team member who can work with little supervision in resolving level 1 and level 2 problem tickets. Level 3 tickets will be escalated to an appropriate IT Engineering Team member in Sunnyvale. This person will interact with the Engineering Team to understand their tool usage needs and will either make updates when appropriate or recommend solutions to IT Management in accordance with the IT Change Control Policy. This role will work closely with the IT Engineering Team in Sunnyvale to observe the best practices and to ensure that the best support is provided to the Engineering Team. Roles and Responsibilities: Subject matter expert in the CAD Tools (SolidWorks, Creo, Rhino, and others) that are being supported Supporting the primary PDM Tools namely PTC Windchill PDMLink, SolidWorks, PTC Creo, Ansys, Maya, Rhino Supporting non-CAD tools such as Kaltura (Video Management Application), Goldfire (Enterprise Search Application), Vuforia (Augmented Reality Application), Polarion (ALM), JIRA, Confluence (Collaboration) if needed Supporting new tools that are added to the existing tools based on the needs of the Engineering Team Report to IT Engineering Team Manager Sunnyvale regularly on the status of the tickets MUST be able to respond to US, EU and Mexico users during North American business hours Will manage open tickets and make sure that they are being addressed on a timely basis per the departmental SLA Skill/Job Requirements: Should have a Bachelor's degree in Engineering, Computer Sciences or Information Systems or equivalent work experience Should have 4 to 5 years of experience with PTC Windchill products (PDMLink, WorkGroup Manager, CAD Worker, etc) Should have at least 3 to 4 years of knowledge and hands-on experience with SolidWorks and/or Creo Must have high-level communication skills Should have hands-on experience with delivering and supporting customer-focused and results-based solutions Must be able to learn rapidly, adapt easily to change, and work on varying assignments. Knowledge and experience with understanding and guiding engineering lifecycle/workflow/change notices practices and approaches. Must be an experienced problem solver Experience with end-user support. Engineering background is a plus PLM/PDM domain experience a plus Knowledge and experience with Ansys, Rhino, and Maya are a plus Knowledge and hands-on experience with other CAD Tools are a plus Experience with ServiceNow a plus CAD Version control experience a plus Knowledge of Agile a plus Experience with non-CAD tools such as Kaltura (Video Management Application), Goldfire (Enterprise Search Application), Vuforia (Augmented Reality Application), Polarion (ALM), JIRA, Confluence (Collaboration) a plus Experience creating dashboards using Tableau a plus Training end users and creating training materials is a plus Rajesh Potlapelli PH: 9724400051 https://www.linkedin.com/in/rajesh-potlapelli/ https://www.linkedin.com/groups/9142054/ [email protected] / [email protected] -- Keywords: information technology green card trade national Tennessee |
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| Wed Dec 06 19:47:00 UTC 2023 |