Hiring Now : : Lab IT Engineer : : MA (onsite) at Cambridge, Massachusetts, USA |
Email: [email protected] |
From: Surya kanta pradhan, Vyze inc. [email protected] Reply to: [email protected] Job Description - Title : Lab IT Engineer Location: Cambridge, MA onsite Duration : 6 months Visa : NO/CPT/H1B MOI : Skype please submit genuine candidates Position Description (summary) Reports into Senior Manager, IT. Perform system administration for GxP/GMP laboratory software and systems. Work with IT Lab Support team to configure, test, maintain, and troubleshoot lab system hardware and software. Escalate issues and requests to IT management when appropriate. Specific Job Duties Perform system administration of both local and enterprise laboratory software and systems, user account management, licensing management, Tier 1 incident response and troubleshooting. Actively respond to incidents and requests for all laboratory software and systems. Use the IT helpdesk system to track incidents/requests and escalate issues when necessary. Follow established procedures and maintain relevant documentation in support of GxP functions. Provide feedback to IT Management regarding status of ongoing activities or issues. Required Education, Experience, or Qualifications (or equivalent) 3-5 years' experience supporting laboratory systems in a laboratory environment Work experience with QC/AD laboratories in a GxP/GMP setting required. Experience supporting laboratory systems such as flow cytometers, qPCRs highly desirable. Experience with administration of LIMS, ELN, and Waters SDMS systems a plus. Experience with ITIL, ServiceNow experience a plus. Excellent communication, customer relations and problem-solving skills a must. Ability to follow SOPs and Work Instructions required. Ability to work autonomously to solve problems and be willing and able to take on new responsibilities as needed. Ability to work effectively in a collaborative team environment a must Independently motivated, detail oriented and good problem-solving ability. Keywords: active directory information technology Massachusetts |
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Wed Dec 06 20:44:00 UTC 2023 |