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ServiceNow Process Architect - Remote - Contract at Remote, Remote, USA
Email: [email protected]
From:

Vijay Chepyala,

Talent Groups

[email protected]

Reply to:   [email protected]

Role : ServiceNow Process Architect

Location: Remote

Duration: Contract

Note: Should be open for travel as per the client need.

POSITION OVERVIEW :

ServiceNow Process Architects bring their deep understanding of system and software architecture to design complex solutions on the ServiceNow platform for our customers. They lead and prescribe clients to best practice and collaborate with team members to achieve project goals.

Their ServiceNow skills are kept on the bleeding- edge, they innovate IP on the platform, and serve as technical subject matter experts to clients and teammates.

Why we think this position is great:

ServiceNow Process Architects work on dynamic teams to deliver the most challenging and complex solutions on the ServiceNow platform.

Looking for someone who will build trust through responsiveness, preparedness, punctuality, and accountability on all aspects of a project.

You will attend and contribute to discussions within workshops, meetings, and conduct calls with customers independently.

This role performs system administration support clients, including but not limited to: form configuration, simple scripting, Service Catalog configuration, and Custom Homepages, Dashboards, etc.

Have a love of working in a fast-paced, collaborative, and entrepreneurial environment with smart and fun people.

Primary Responsibilities:

Participate in all technical aspects of delivering complex customer solutions on the ServiceNow platform, advising clients on best practice to create lasting value and enhanced experiences.

Advise clients on best practice within the ServiceNow platform to create lasting value and enhanced experiences.

Collaborate effectively with virtual team members to achieve project goals and produce a variety of high-quality deliverables.

Contribute on multiple Agile engagements, utilizing the methodology and tools to enhance project efficiency and quality.

Define technical and design approaches, lead scrums, and advise technical consulting resources on development and configuration activities.

Lead sprint planning and review meetings, ensure the technical team follows the methodology, and drive towards successful project completion.

Estimate time and effort for technical resources and proactively communicate progress and forecast changes to the Engagement Manager

Own the technical quality on customer projects, participate in code reviews, and oversee Go-Live planning efforts.

Assist with discovery workshops and collaborate closely with Business Process Consultants to define customer requirements.

Participate in internal knowledge sharing, coaching, and collaboration activities and initiatives.

Primary skillset in ITSM with secondary skillset with HRSD and experience with Integration between the modules.

Source to Pay Operations skillset; see below:

India

Journal Voucher/Offline JVE

Stationery Requisition System

Vendor Payment Block

Challan Generation Process

Credit Admin Form

File Notes System

Business Card Requisition

Debtors' Line-Item Change

Vendor's Line-Item Change

Bank Payment Order

Quotation Evaluation Sheet

Provision Accounting System

Hong Kong

Demand Management System (DMS)

Japan

Purchase Requisition

Taiwan

Journal Voucher/Offline JVE

Basic Qualifications:

5+ years of hands on ServiceNow experience

5+ years ITSM experience

5+ years ITSM experience

5+ years HRSD experience

5+ years Integration experience (with ITSM and HRSD)

Preferred Qualifications:

ServiceNow Certified System Administrator Certification

Keywords: golang
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Thu Dec 07 00:23:00 UTC 2023

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