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Quick Interview For Cisco UCCE Systems Analyst Remote at Cisco, Illinois, USA
Email: [email protected]
From:

Akash Kumar,

Sonitalent Corp

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Reply to:   [email protected]

Hi

Hope you are doing well ,

We are looking for Cisco UCCE Systems Analyst. Please let me know if you are looking for this role and send me your updated resume also.

Job Role: Cisco UCCE Systems Analyst

Duration: 6 months+

Location: Remote EST

Visa: USC, GC only

Note: Need 5-digit SSN with LinkedIn

Engagement Description

Design resource with ability to plan, develop, test and implement Cisco ACD/IVR (UCCE) solutions that improve business efficiency and productivity as well as support business strategies and goals. 

Identify and communicate business needs and translate business requirements into technical system and functional specifications. 

Support one or more highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business.

Project team member for projects large in scope and high complexity; may be enterprise-wide.

Top 3 Required Skills/Experience

Cisco UCCE (ICM/CVP)

Cisco Finesse

Advanced SQL

Required Skills/Experience The rest of the required skills/experience.  Include: 

Java

eGain Analytics

Cisco Unified Contact Center Enterprise Certifications

Bachelors degree in related field preferred. Five (5)+ years of relevant system solution development, testing and implementation work experience required.

Preferred Skills/Experience Optional but preferred skills/experience.  Include:

eGain Reporting

CRM Integrations

Thanks & Regards

--

Akash Kumar

Technical Recruiter, Sonitalent Corp

Direct:8596593266

|| 

https://www.linkedin.com/in/akash-kumar-151a8025a/

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5404 Merribrook Lane, Prospect, KY, USA.

Keywords: green card Kentucky
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Thu Dec 07 01:23:00 UTC 2023

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