| Urgent hiring - Senior Salesforce Administrator - Remote at Baltimore, Maryland, USA |
| Email: [email protected] |
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http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=918538&uid= Hi, My name is Sonia and I am a Staffing Specialist at Exarca Inc. I am reaching out to you on an exciting job opportunity with one of our clients. Role: Senior Salesforce Administrator Location:-Baltimore, MD - Remote 6 months Contract Duration: 8+ months CTH / Need genuine LinkedIn Need 2 professional References Start Date: Early January 2024 Interview Process: Three steps Intv process 2 & 3rd may be in one day Main takeaways from the qualification call: 100% remote position with zero travel. East/Central time zone is HIGHLY preferred. Must be a strong independent and autonomous worker who will support the customer success teams throughout North America and some in EMEA Must be strong in Salesforce Service Cloud and Experience Cloud (certifications both would be preferred) No Salesforce development experience (i.e. no coding) is required but solid understanding of the different configurations and flows 50% of the job will be working within the system and 50% of the job will be writing stories & interfaces, working through backlogs, and working hand and hand with the business Team Size: 5 and all distributed Team Lead (located in North Carolina ESSENTIAL DUTIES & RESPONSIBILITIES Design Solutions Support active projects throughout the lifecycle, providing oversight and guidance on development activities to ensure consistency with original design as well as overall quality of deliverables. Investigate operational requirements and seek effective business solutions through the design and implementation of technology solutions and/or business process improvements. Capture relevant technical and business requirements, analyzing inputs and creating Salesforce solution recommendations. Maintain the Salesforce backlog, reviewing requests, writing user stories, and working with the business to determine priorities. Create, manage, and present Salesforce solutions that solve business challenges. Manage working relationship with business super users for respective process. Proactively make recommendations on Salesforce features, new and innovative technology, and App Exchange packages solve for business requirements. Identify opportunities to improve existing functionality. Implement Solutions Operate in an agile delivery model to refine, estimate, prioritize, and deliver requirements. Build, maintain, and support Salesforce integrations with multiple systems. Deploy changes to production using DevOps best practices. Maintain Salesforce Org and sandboxes and perform regular refreshes. Utilize Process Builders, Flows, and other automation tools. Create high quality technical documentation and diagrams. Implement and enhance Service Cloud and Experience Cloud specific features. Maintain and configure consumer facing and internal Experience Cloud pages. Monitor and troubleshoot support cases with Salesforce and a managed service provider to ensure availability of the SFSC platform, providing support to resolve application issues as necessary. QUALIFICATIONS (KNOWLEDGE, SKILLS & ABILITES) Must be able to demonstrate a deep knowledge of Salesforce core platform (Service Cloud, Experience Cloud, and Sales Cloud) Must be able to demonstrate an understanding of APIs and integrating with Salesforce Experience with deployment best practices and familiarity with source driven development 3 + years of IT experience, preferably with Salesforce Service Cloud Ability to work in a dynamic global environment and committed to meeting deadlines Possess the ability to work with minimal supervision while being proactive Demonstrate strong verbal and written communication skills, including the ability to translate complex technical concepts into business terms EDUCATION AND/OR EXPERIENCE: Bachelors Degree in Information System Management, Computer Science, or a relevant business area preferred, but relevant professional experience will be considered. Salesforce Administrator Certification. Salesforce Service Cloud Consultant Certification and/or Experience Cloud Consultant Certification preferred. Sonia | Technical Recruiter Mail : [email protected] Linkedin :- https://www.linkedin.com/in/sonia-991587233/ Exarca Inc. 101 E. Park Blvd., Suite 600, Plano, TX 75074 Office: +1 469-941-6998 -- Keywords: access management information technology card Maryland Texas http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=918538&uid= |
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| 09:35 PM 07-Dec-23 |