| Remote Role::Cisco UCCE Systems Analyst at Remote, Remote, USA |
| Email: [email protected] |
| From: Pranav, Vastika Inc. [email protected] Reply to: [email protected] Role: Cisco UCCE Systems Analyst Duration: 1/31/24, will extend long term Location: Remote (No West Coast / PST) MOI: Skype Visa: No H1/CPT/TN LinkedIn: Required Notes: No West Coast / PST candidates. Description: Design resource with ability to plan, develop, test and implement Cisco ACD/IVR (UCCE) solutions that improve business efficiency and productivity as well as support business strategies and goals. Identify and communicate business needs and translate business requirements into technical system and functional specifications. Support one or more highly complex or critical business processes/systems and may require design or integration of technical solutions that may cross multiple functions of the business. Project team member for projects large in scope and high complexity; may be enterprise-wide. ALL Required Skills/Experience Cisco UCCE (ICM/CVP) Cisco Finesse Advanced SQL Java eGain Analytics Cisco Unified Contact Center Enterprise Certifications Bachelors degree in related field preferred. Five (5)+ years of relevant system solution development, testing and implementation work experience required. Preferred Skills/Experience Optional but preferred skills/experience. Include: eGain Reporting CRM Integrations Regards, Pranav Chand Vastika Inc. 1200 West Walnut Hill Lane, Suite# 2200, Irving, TX 75038 : [email protected] Cell Phone: 469-706-3634 Keywords: trade national Tennessee Texas |
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| Thu Dec 07 23:00:00 UTC 2023 |