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Technical support-Help Desk at Raleigh, North Carolina, USA
Email: [email protected]
From:

priyanka verma,

Triwave Solutions Inc

[email protected]

Reply to:   [email protected]

Role : NCDEQ - User Support Specialist-Expert((Technical support/Help Desk experience(Mandatory))

Work Location : Raleigh,NC

Work Type : Onsite

Duration : 1 Year(Extendable)

Relevant Experience : 3 Years

This position will be on-site in the Raleigh, NC office.

General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation, support and/or training for technology-based systems. Employees may provide support of hardware, applications, operating systems, and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others.

Skill 

Required / Desired 

Amount(Years) 

Broad knowledge and skills from a range of technologies to address work assignments. 

Required 



General knowledge of IT security principles 

Required 



General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications 

Required 



Skilled customer service professional 

Required 



Skilled IT consultant with ability to solve and/or prevent technical problems. 

Required 



Ability to independently resolve routine and non-routine issues on software and/or hardware. 

Required 



Ability to organize and follow complex and/or detailed technical procedures. 

Required 



Ability to solve unexpected problems associated with projects and daily work. 

Required 



Keywords: business intelligence information technology microsoft North Carolina
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Fri Dec 08 01:15:00 UTC 2023

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Location: Raleigh, North Carolina