Technical support-Help Desk at Raleigh, North Carolina, USA |
Email: [email protected] |
From: priyanka verma, Triwave Solutions Inc [email protected] Reply to: [email protected] Role : NCDEQ - User Support Specialist-Expert((Technical support/Help Desk experience(Mandatory)) Work Location : Raleigh,NC Work Type : Onsite Duration : 1 Year(Extendable) Relevant Experience : 3 Years This position will be on-site in the Raleigh, NC office. General on-site IT support for the Fayetteville Regional Office This is advanced work in providing consultation, support and/or training for technology-based systems. Employees may provide support of hardware, applications, operating systems, and networking. This function requires an in-depth understanding of a wide variety of technologies to effectively support end-users and provide guidance to others. Skill Required / Desired Amount(Years) Broad knowledge and skills from a range of technologies to address work assignments. Required 3 General knowledge of IT security principles Required 3 General knowledge of Microsoft OS and general productivity tools; MS Office, SharePoint, OneDrive, OneNote, Power BI, and other general applications Required 3 Skilled customer service professional Required 3 Skilled IT consultant with ability to solve and/or prevent technical problems. Required 3 Ability to independently resolve routine and non-routine issues on software and/or hardware. Required 3 Ability to organize and follow complex and/or detailed technical procedures. Required 3 Ability to solve unexpected problems associated with projects and daily work. Required 3 Keywords: business intelligence information technology microsoft North Carolina |
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Fri Dec 08 01:15:00 UTC 2023 |