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Senior ServiceNow Administrator at Remote, Remote, USA
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Sumbul,

keyinfotek

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: Senior ServiceNow Administrator

Location :  Chicago ( preferably) or Remote

Job Description:

Job Title

ServiceNow Sr Admin (5-8 Years)

Must Have Experience

         5+ years of hands-on experience on ServiceNow administration

         Ability to demonstrate and lead on defining ITSM best practices, testing & migration approach.

         Experience in participating Technical Governance board assisting on Technical Analysis of new features, tech debt.

         Experience with Release planning, release governance , production readiness review

         Familiar with administration of Custom Codes

         Hands on experience in leading at least 2 ServiceNow upgrades, establishing best practices.

         Knowledge of Flow Designer, Integration Hub

         Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation.

         Hands on experience with Performance Analytics

         Knowledge of Authentication via Auth 2.0, certificates, and Mid Server

         Good knowledge of MID Server installation and management

         Experience of LDAP/Active Directory/SSO implementation

         Experience in the Agile Software Development Cycle

Good to have Experience

         Worked on CMDB, CSDM, Discovery & Service Mapping

         Experience in working on Performance Analytics

         Design and modification of ServiceNow Service Portal.

         Review existing set up and provide best practice recommendations in line with the OEM.

         Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features.

Academic and Professional Experience

Professional

         5+ years of experience with ServiceNow administration required.

         7+ years of experience with IT Industry required.

Academics

         Certified System Admin is a must.

         CIS-ITSM, Certified Application developer preferred.

         One Mainline certification is a must.

         CMDB, Performance Analytics certifications preferred.

         ITIL Foundations certification is preferred.

         Bachelors degree or equivalent combination of education and experience.

Keywords: information technology
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Fri Dec 08 23:08:00 UTC 2023

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