| Urgent Requirement || SAP FI Support Analyst || Remote || Immediate Interview || at Remote, Remote, USA |
| Email: [email protected] |
| From: shruti, 1 Point System [email protected] Reply to: [email protected] Hi, This side Shruti Singh from 1point system, Hope you are doing Well, I have a job position for you. Job Description:- Job Role:- SAP FI Support Analyst Location:- Remote (Must be in CST or EST time zone) Contract Verbal communication MUST BE EXCELLENT!!! SAP Support Services scope will include the following functions: - Provide Level 1 and Level 2 support for SAP ECC 6.0 system. - Respond to and support customers regarding their technical inquiries, following instruction provided through training, ongoing management and updated guidance as needed. - Research, utilize available documentation and instruction to resolve, or escalate as appropriate, questions received via telephone calls, ITSM-integrated emails, and ITSM- integrated chat, providing support on the computing and collaboration environment, including the following systems, platforms, or technology. - Participate in training workshops as needed. - Utilize ServiceNow ticketing system to classify, prioritize and enter details of each working interaction within required fields. - Participate in Team projects that enhance the quality or efficiency of SAP Support service. - Provide root cause analysis and issue resolution. Requirement: - At least 5 years of SAP Support experience. - Knowledge of SAP FI module and processes, including AR, AP, MM, and LE. - Can speak clearly, communicate effectively, read, and write in English - Maintain effective oral and written communication skills and a customer-focused manner (e.g., correct, polite, helpful, service oriented, and understanding). - Experience in root cause analysis and ticket resolution. - Experience using ServiceNow is a plus. - Flexibility to provide 24/5 support as needed Thanks & Regards Shruti Singh| 1Point System LLC IT Recruiter Email: [email protected] Keywords: materials management information technology logistics execution Arkansas |
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| Sat Dec 09 01:39:00 UTC 2023 |