| IT Asset Management Process Analyst (723748) Duration: 6 Months Location: Hybrid, Richmond, VA at Richmond, Virginia, USA |
| Email: [email protected] |
| Hello , Please share resumes for the below role. Role: IT Asset Management Process Analyst (723748) Duration: 6 Months Location: Hybrid, Richmond, VA **Local Richmond, VA candidates required due to onsite requirement Job Description: VDOT IT Asset Management Process Analyst. Job Description **Local Richmond, VA candidates required due to onsite requirement **This position requires onsite work several days a week, NO exceptions VDOT is seeking an individual who has experience assessing, implementing, monitoring, and reporting on a statewide ITIL compliant Asset Management program. Specific attention and expertise with inventory management for an Enterprise workstation environment to include workstations, mobile devices, printers, software, and other various end user asset tracking. Experience with policy, process, and procedures preferred. The candidate will collaborate with internal stakeholders, ensuring that all processes adhere to governance standards and are optimized for efficiency, compliance, and cost-effectiveness. Conduct comprehensive analysis of existing IT asset management processes within VDOT. Collaborate with cross-functional teams within VDOT to collect process-related data and insights. Identify areas of inefficiency, bottlenecks, and compliance risks. Document VDOT's specific ITAM processes, including workflow diagrams, standard operating procedures (SOPs), and process maps. Provide training and knowledge sharing to VDOT's internal staff on optimized processes and best practices. Extensive experience in IT Asset Management, particularly in workstations, mobile devices, printers, software, and other various end user asset tracking. Strong knowledge of ITAM best practices, ITIL principles, and VITA governance. Required/Desired Skills: Skill Required / Desired Amount in Years Candidate Experience in Years Experience in business process engineering, IT process improvement, or related roles, preferably in a government or large organizational context. Required 5 Experience in IT Asset Management, particularly in workstations, mobile devices, printers, software, and other various end user asset tracking. Required 3 Experience collaborating and interfacing with stakeholders at various organizational levels. Required 3 Ability to produce various forms of documentation such as processes, workflow diagrams, standard operating procedures, and process maps. Desired 3 Knowledge of reporting tools (ie. PowerBI), data analysis, and process monitoring. Desired 3 ITIL v4 Foundations Nice to have 1 -- Keywords: information technology Virginia |
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| Mon Dec 11 21:49:00 UTC 2023 |