| technical Specialist Mid Level Service Now at Remote, Remote, USA |
| Email: [email protected] |
|
http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=928247&uid= From: Rajeev, TEk inspirations LLC [email protected] Reply to: [email protected] Job Description - Job Title: Technical Specialist- Mid Level/ Service Now Interviews: Webcam Duration: 12+ Months contract (Possible Extension) Work Location: Remote This is a fully remote position. EST and CST Zone candidates are required for this role. Description: DITs IT Service Excellence (ITSE) Team is seeking an organized and self-directed Configuration Management Database (CMDB) Architect with extensive experience in IT Service Management (ITSM). The CMDB Architect will assist with ITSE Team and the NC Department of Information Technology (DIT) in the establishment and maintenance of the CMDB. This position is contract based and the term is open, and the hours may be flexible within a standard business day. The position is in the Raleigh, North Carolina area. Core Job Functions Oversee, coordinate and lead the planning, design and implementation of a central CMDB for DIT Services Develop the logical and physical data models for the CMDB Identify, verify, and architect the federation of data that will comprise the CMDB including external sources Contribute, coach, and support the ITSE and IT Service Management teams on CMDB configuration, maintenance, and operation Develop a range of documentation that describes the data model, the federation of data from external sources, the management and maintenance of the CMDB and the relevant roles and responsibilities of program personnel Prepare and deliver project status briefings, employee awareness presentations and training materials for personnel with direct CMDB responsibilities as well as DIT stakeholders Execute, integrate, and maintain the Configuration Management plans and processes for conducting program-specific Configuration Management training activities and initial physical configuration audits. Required Skills to Qualify for this role: Skill Required /Desired Required Experience (In Years) Candidate Experience (in years) Understanding of the IT Infrastructure Library (ITIL) IT Service Management Required 3 Years Ability to script in Java and Python Required 3 Years Experience with Service and Application Modeling Required 3 Years Strong Understanding of ServiceNow ITSM platform and Discovery Required 3 Years Strong knowledge of IT Assets and CMDB processes and procedures Required 3 Years Experienced with Visio and process mapping methodologies Required 3 Years Experienced with the Agile software development lifecycle Required 3 Years SAMPro and HAMPro activation Required 3 Years Regards, Rajeev kharwar Sr.Technical Recruiter QA Specialist TEK Inspirations LLC | 13573 Tabasco Cat Trail, Frisco, TX 75035 Desk # 469-518-9449 | E : [email protected] Whatsapp : - 7525894499 LinkedIN : - https://www.linkedin.com/in/rajeev-kharwar-8869251b5/ Disclaimer: If you are not interested in receiving our e-mails then please reply with a "REMOVE" in the subject line to [email protected] . And mention all the e-mail addresses to be removed with any e-mail addresses,which might be diverting the e-mails to you. We are sorry for the inconvenience Keywords: quality analyst information technology North Carolina Texas http://bit.ly/4ey8w48 https://jobs.nvoids.com/job_details.jsp?id=928247&uid= |
| [email protected] View All |
| 01:19 AM 12-Dec-23 |