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Salesforce Trainer at Remote, Remote, USA
Email: [email protected]
From:

Nitin Tehriya,

Tek Inspirations LLC

[email protected]

Reply to:   [email protected]

Title: Salesforce Trainer 

Contract Role: Initial 6 months + extension options Long term contract Role 

Location: Hybrid Role (3-4 days onsite) (Company Resides in Eden Prairie, MN) - MUST BE LOCAL TO MN

Interview process:  Phone and/or Virtual (Video) interview

MUST HAVE:

Experience as Salesforce trainer

Experience with E-learning

5+ years salesforce /trainer/training 

Brief Job Description/Required Skills:

Qualifications:
Pragmatic aptitude and approach to develop insights, recommendations, and plans based on human behavior and adult learning
Critical thinker with the skills to identify requirements, translate them into actionable instructions and plans, and ensure skill acquisition
Exceptional skills in leadership, time management, facilitation, and organization
Ability to clearly articulate messages to a variety of audiences, demonstrating excellent communication (written and verbal), active listening skills, and storytelling
Self-motivated and driven to deliver great results, drives continuous improvement, and gets things done while helping people adjust and adapt to learning and skill development
Skilled, fluent collaborator with the ability to develop strong, effective partnerships with internal teams, displaying excellent planning, organizational and time management skills
Effective problem solver who can identify and analyze root-causes
High EQ/EI with a solid understanding of how people navigate learning
Adept with a variety of training platforms and methods
5+ years of developing training complex, large-scale, Salesforce implementations
Thorough understanding of training techniques, methods, and evaluation
Degrees, certificates, and advanced studies in technology, training and development
Proficient in Microsoft Office suite of tools (Outlook, Word, Excel, PowerPoint, Teams, SharePoint)
Proficient in e-learning software; Camtasia and Articulate

Preferred Qualifications: (Not required, but an extra plus if you have the experience)
Experience using Microsoft Viva Learning
Experience with Salesforce Automotive

Responsibilities:
Collaborate with Project Change Manager to develop training strategy and project plan
Assess training needs through interviews, focus groups, identified change impacts, and communication with managers, SMEs, and employees
Design, develop, and deliver training materials for instructor led training, video tutorials, job-aids, eLearning, webinars, and other appropriate training artifacts
Conduct Train the Trainer sessions to transfer training delivery knowledge to SMEs
Administer post-training hyper-care training as needed through 1:1 and group interactions
Create and maintain learning tutorials on system applications and processes related to job functions and business processes
Conduct post-training evaluation and analysis to determine training effectiveness
Effectively communicate and adapt training content to learners of varying skill level
Quickly learn new concepts and systems applications and translate into training content
Maintain training records of activities, attendance, results, and retraining requirements
Other duties as assigned based on business need

Deliverables by Role  initial

Salesforce Training Specialist
Instructor led training materials: facilitator manual, participant materials
E-learning modules
Job-Aids
Self-paced tutorials
Knowledge repository
Training evaluation plan and tracking

With Project Change Manager
Training strategy, plan, and activities
Training communication plan and activities
Knowledge re-enforcement plan and activities

With SMEs
Instructional design plan and testing
System knowledge acquisition

Keywords: Minnesota
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Tue Dec 12 04:20:00 UTC 2023

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