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: Service Now Coordinator|| Auburn Hills, Michigan|| at Auburn, Pennsylvania, USA
Email: [email protected]
From:

charu sharma,

tek inspirations

[email protected]

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Role:: Service Now Coordinator

Location: Auburn Hills, Michigan or Plano, Texas one day per week hybrid Must have Local 

Visa: NO, H1B/CPT

Location

: AHOC (Plano is possible, but not preferable) 

ServiceNow

Continuously supports maintenance, refinement, and enhancements to Cyber Defense Operations ServiceNow modules. Manages development, organization, and maintenance of Cyber Defense Operations ServiceNow workflows and libraries. Assists Cyber Defense Operations teams in identifying, defining, and executing process improvement opportunities using ServiceNow. Coordinates development and improvement initiatives for new processes, playbooks, and response plans in ServiceNow by facilitating working sessions with Cyber Defense Operations technical units (Threat & Vulnerability Management, Network Security Operations, Incident Response, and Security Operations Center). Define and advocate for ServiceNow standards and best practices within Cyber Defense Operations. Ensures ServiceNow workflow alignment with the Cyber Defense Operations Foundational Knowledgebase items and Enterprise Standards. Drafts ServiceNow enhancement requests and supporting backlog prioritization for various types of enhancements (maintenance, refinement/tuning, new features, new modules, QA PoCs & UAT business cases, user story definition, training material) Supports as subject matter expert in all ServiceNow related Cyber Defense Operations activities.

Qualifications:

4 yr/Bachelor Degree in Information Technology, Cybersecurity or Computer Science OR 10 years progressive relevant experience 5 years Cybersecurity experience/exposure 5 years experience with Service Now 2 years experience with banking sector and its regulators 2 years experience in a Cyber Defense role

Warm Regards..

Charu Sharma

IT Technical Recruiter

TEK Inspirations LLC

| 13573 Tabasco Cat Trail, Frisco, TX 75035

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Keywords: quality analyst information technology Texas
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Wed Dec 13 00:34:00 UTC 2023

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