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Technical Specialist- Mid Level at Remote, Remote, USA
Email: [email protected]
From:

Dheeraj,

webgeosolutions

[email protected]

Reply to:   [email protected]

Greetings from Web Geo Solutions, LLC.

We have an exciting new job opportunity with our direct client, matching your skills. Please review the job description and respond with all the requested details if you are interested.

Job Details

JOB ID: 

NCDIT - Technical Specialist- Mid Level (725755)

Client: NC -

Last day to apply: 12/12

Initial Term: 12 Months+

Tentative start date:  ASAP

Interview mode
:  Webcam/In-Person

Work location:   Remote

Job Description:

DITs IT Service Excellence (ITSE) Team is seeking an organized and self-directed Configuration Management Database (CMDB) Architect with extensive experience in IT Service Management (ITSM).

The CMDB Architect will assist with ITSE Team and the NC Department of Information Technology (DIT) in the establishment and maintenance of the CMDB. This position is contract based and the term is open and the hours may be flexible within a standard business day. The position is in the Raleigh, North Carolina area.

This role is responsible for managing the creation of the CMDB in conjunction with the Configuration Management process. The CMDB Architect will plan, design and implement the CMDB taxonomy, processes, policies, procedures, and technology. This role will be involved integrating the CMDB into the many different aspects of the ITSE Team and DIT Services.

Core Job Functions

             Oversee, coordinate and lead the planning, design and implementation of a central CMDB for DIT Services

             Develop the logical and physical data models for the CMDB

             Identify, verify, and architect the federation of data that will comprise the CMDB including external sources

             Contribute, coach, and support the ITSE and IT Service Management teams on CMDB configuration, maintenance, and operation

             Develop a range of documentation that describes the data model, the federation of data from external sources, the management and maintenance of the CMDB and the relevant roles and responsibilities of program personnel

             Prepare and deliver project status briefings, employee awareness presentations and training materials for personnel with direct CMDB responsibilities as well as DIT stakeholders

             Execute, integrate, and maintain the Configuration Management plans and processes for conducting program-specific Configuration Management training activities and initial physical configuration audits.

             Strong communication and collaboration skills

             Perform other related duties as assigned

CMDB Manager Requirements and Qualifications

             Understanding of the IT Infrastructure Library (ITIL) IT Service Management lifecycle

             Able to work both independently as well as collaboratively with minimal supervision

             Ability to manage and prioritize multiple assignments

             Position requires interpersonal skills project management, business and systems analysis, process management and re-engineering

             Ability to script in Java and Python

             Excellent written and verbal communication skills

             Strong Understanding of ServiceNow ITSM platform and Discovery

             Strong knowledge of IT Asset and CMDB processes and procedures

             Experience with Service and Application Modeling

             Experienced with Visio and process mapping methodologies

             Experienced with the Agile software development lifecycle

License(s) & Certifications

             ServiceNow certifications are highly desired

             Bachelors degree or higher in Computer Science/ Information Technology or related and relevant experience

             ITIL V3 Foundations Certification or higher

If you are interested, please reply with below details for further evaluation
Please send all the requested below information for consideration
Contact details (and employer details if C2C)

Your full legal name (Must match with state issued ID or passport)

Phone number

Personal email id (this same id should be used to send E-RTR after submission)

Desired hourly rate (above max advertised rate is not considered):

W2: $

C2C: $

Work Status (H1B, EAD, GC, US Citizen), please attach a copy of work authorization:

If H1B, who holds the visa (contact details, please include name, phone number and email)

If selected, how soon would you be available to start

Have you ever worked for this client If so, please provide 
team name, project name, reason for leaving and when the engagement ended.

Upon selected, employment is subjected to 
7-year national criminal background check.

Will you be able to attend In-Person interview (Yes or No)      

Your current address

Are you available to be on-site at clients location for the duration of the project

Note: Payment for all approved hours will be paid at the straight hourly rate regardless of the total hours worked (regular and overtime hours) by the engaged resource. Do you accept this requirement

Upon selection, candidate must be able to provide three (3) references from prior engagements before a final decision is made. Do you accept this requirement

LinkedIn profile URL

Skill Matrix

NCDIT - Technical Specialist- Mid Level (725755)

Skill

Required / Desired

Amount in years

Your actual Experience in years (Please fill all of them)

Understanding of the IT Infrastructure Library (ITIL) IT Service Management

Required

3

Ability to script in Java and Python

Required

3

Experience with Service and Application Modeling

Required

3

Strong Understanding of ServiceNow ITSM platform and Discovery

Required

3

Strong knowledge of IT Asset and CMDB processes and procedures

Required

3

Experienced with Visio and process mapping methodologies

Required

3

Experienced with the Agile software development lifecycle

Required

3

SAMPRO and HAMPRO activation

Required

3

Your resume in MS Word format, copy of any relevant certifications & copy of work authorization (H1B/GC/EAD).

Please check the other positions that are currently open with several NC State agencies http://www.indeed.com/cmp/Web-Geo-Solutions,-LLC/jobs

Keywords: information technology green card wtwo microsoft Idaho North Carolina
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Wed Dec 13 03:38:00 UTC 2023

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