| SAP BRIM SOM & Master Data Consultant---Remote at Remote, Remote, USA |
| Email: [email protected] |
| From: Rajiv Sharma, TEK Inspirations LLC [email protected] Reply to: [email protected] Urgent Role - This project is due to start by the first week of January SAP BRIM SOM & Master Data Consultant Remote Duration: 6+ months Overview As an SAP SOM & Master Data Functional Consultant, you will play a critical role on the Managed Services team supporting the production environment and the SOM and Master Data Related activities. This role will also take on project related work when time allows. You will work Closely with clients and cross-functional teams to ensure the Production environment is fully supported, issues resolved, and enhancements are made to their existing SAP landscape. Responsibilities & Requirements: Must have at least 6 years of experience working as SAP BRIM SOM and Master Data experience in providing SAP BRIM SOM solutions and production support. Hands on designing, configuring, interfacing with SAP SOM. Hands on designing and testing applications in BRIM. Expertise in service management, troubleshooting, configuration, and functional development. Support and interface with key processes of standard SAP SOM within the SAP BRIM solution including master data, orders, contracts and product modeling for SAP SOM within SAP BRIM/Hybris Billing solution. Effectively engage with IT delivery partners, prioritize issues and monitor queues and monitor outputs from the team. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management). System Monitoring: Monitoring SAP systems for performance, availability, and potential issues to ensure uninterrupted operations. Issue Resolution: Addressing and resolving system issues, incidents, or user Problems reported through tickets or alerts, adhering to defined service level agreements (SLAs). Root Cause Analysis: Investigating the root causes of recurring issues, identifying patterns, and implementing preventive measures to minimize future disruptions. Configuration Maintenance: Managing and maintaining SAP system configurations, including user access, authorization, system parameters, and system updates or patches. Documentation: Creating and updating technical documentation, including standard operating procedures, troubleshooting guides, and knowledge base articles for issue resolution. Change Management: Collaborating with stakeholders to assess and implement changes In SAP systems, following change management processes and ensuring minimal impact On operations. Coordination with Stakeholders: Collaborating with cross-functional teams, including business users, developers, functional consultants, and external support to address issues and implement solutions. Adherence to Best Practices: Ensuring compliance with best practices, standards, and security protocols in SAP system maintenance and support activities. Emergency Response: Being available for on-call support or participating in the resolution of critical issues during non-business hours or in emergency situations. Keywords: information technology |
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| Thu Dec 14 01:40:00 UTC 2023 |