| ServiceNow ITSM Developer at Cary, NC Greenville, SC DAY ONE ONSITE at Cary, North Carolina, USA |
| Email: [email protected] |
| From: Karthik Bandari, iTech US, Inc [email protected] Reply to: [email protected] Hello, Greetings, This is Karthik from ITech US Inc. I've shared below the details of the position with one of our clients and I would like to know if you are interested or can recommend someone interested in this job. Job Role - ServiceNow ITSM Developer Location - Cary, NC / Greenville, SC DAY ONE ONSITE Duration: 12+ Months Need Passport number Along with Submission. We are looking for H1 B candidates from Third-party Vendors Technical/Functional Skills ServiceNow Platform, ITIL Processes, JavaScript. ServiceNow CMDB is a plus Experience Required Minimum 5+ years working with ServiceNow Platform, ITIL Processes, JavaScript. ServiceNow CMDB is a plus Roles & Responsibilities Enable the governance of the ITSM practices to confirm they are operating with accuracy based on defined and documented procedures. Resolve technical end-user inquiries related to the ITSM tools and practices and provide Global solutions. Deliver Leadership information to multiple audiences, troubleshoot control issues, and develop solutions to prevent reoccurrence. Deliver improvements to ITSM practices that support multiple applications and systems that support multiple Lines of Business. Responsible for leading process improvement assessment activities, brainstorming discussions, and driving recommend solutions that increase stakeholder effectiveness to implementations. Partner with Audit (internal and external) to provide evidence on the effectiveness of the ITSM practices all controls accountabilities are met and drive remediation actions developing action plans when needed. Drive, analyze, develop, and document ServiceNow development stories and develop user acceptance testing and post-implementation validation scripts, perform acceptance testing and post-implementation validation for tool improvements for all ITSM practices, and develop and maintain end-user process and technical documentation for the ServiceNow tool. Perform additional ITSM team administrative functions, i.e., identify and implement industry standards, analyze business cases, create control processes, perform audits, and maintain ITSM calendars, communications, and SharePoint site. Education: At least a bachelor's degree (or equivalent experience) in Computer Science, Software/Electronics Engineering, Information Systems, or a closely related field is required Thanks & Regards Karthik Bandari iTech US, Inc Ph: 904-441-8197 ( Internal Ext 342 ) Text Now: 724-619-1729 [email protected] Keywords: North Carolina South Carolina |
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| Thu Dec 14 01:48:00 UTC 2023 |