Hiring for ServiceNow at Cary, NC OR Greenville, SC at Cary, North Carolina, USA |
Email: [email protected] |
From: Chaitanya Nallagonda, Siri [email protected] Reply to: [email protected] Hello, This is Chaitanya from Siri Info Solutions. We have an Immediate Hiring Job Opportunity. If you are interested and available for the Job, Please revert back with the latest resume and other details required for submission to: [email protected] Title: ServiceNow Prod Support Location: Cary, NC / Greenville, SC Expected Contract Duration: 12+Months Responsibilities: ServiceNow Platform, ITIL Processes, JavaScript. ServiceNow CMDB is a plus Minimum 5+ years working with ServiceNow Platform, ITIL Processes, JavaScript. ServiceNow CMDB is a plus Manage the complete lifecycle of production and sub-production environments including necessary configurations and integrations, application admin activities (operational, migrations, and upgrades) Analyze incidents to identify application and system problems and possible solutions in a timely and accurate manner Assists in the troubleshooting of performance, integration, and user management issues by digging into application and system logs Assists in the maintenance and administration of user profiles including groups and role management Develops procedures and scripts for monitoring and automation of manual processes Engage with product engineering and support teams to troubleshoot issues and any planned activities Follow ITSM processes for Incident, Request and Change management process Maintain system documentation for configuration and troubleshooting of known issues Work closely with other admins and teams including US teams, to support the delivery of related tasks successfully Come up with best practices for Admin operations and enhancements based on lessons learned Participate in Change Advisory Board meetings to understand deliverables and timelines for admin activities Co-ordinates and executes Go-Live activities Follows SOX controls and helps collect data for periodic review Support requirement during off hours and weekend support, when required. Needs excellent communication skills. Conduct regional stakeholder, monthly operational review, post implementation and planning meetings. Masters, Bachelor's Degree in Technology, Management Information Systems, Computer Science, Supply Chain Management, similar studies, or commensurate experience Please email me if I miss your call J Best Regards, Chaitanya Nallagonda | Sr Technical Lead Recruiter | Email: [email protected] Siri InfoSolutions Inc , 3 Ethel Rd, Suite # 302, Edison NJ 08817. Disclaimer: We respect your online privacy. If you would like to be removed from our mailing list please reply with "Remove" in the subject and we will comply immediately. We apologize for any inconvenience caused. Please let us know if you have more than one domain. The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law. If you are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited. We are an equal opportunity employer with a diverse workforce. Note : Any resume submitted by Siriinfo is presented with the understanding that the candidate is being considered for your direct end-client (end-client is the company where the work will be performed). If there is any other company involved between the end-client and your company, please do not submit this resume without our written approval. If you submit the resume to another third party, Siriinfo reserves the right to work with the third party directly. Keywords: information technology golang Colorado New Jersey North Carolina South Carolina |
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Thu Dec 14 01:56:00 UTC 2023 |